Support Associate - Chico's

Chico's; Brighton; On-site; GBP 20,000 - 30,000; Full time

Job summary

Join a dynamic team dedicated to empowering women through a unique styling experience. As a Support Associate, you will play a vital role in maintaining operational excellence, ensuring merchandise is processed efficiently, and providing exceptional customer service. This position offers opportunities for personal growth and development in a collaborative environment. With a flexible schedule and a commitment to inclusivity, this role is perfect for those looking to thrive in a vibrant retail setting. Embrace the chance to contribute to a team that values creativity and teamwork while making a positive impact on customers' lives.

Qualifications

• Excellent communication and customer service skills are essential.
• Strong organizational skills and ability to multitask in a fast-paced environment.

Responsibilities

• Process merchandise efficiently and ensure proper storage.
• Support and promote customer service principles for a cohesive experience.

Skills

Communication Skills

Customer Service

Organizational Skills

Multitasking

Adaptability to Technology

Visual Merchandising

Education

High School Diploma or Equivalent

Job description

Join our stylish team dedicated to inspiring women to express their individuality through a unique social and styling experience.

Position Objective: The Support Associate supports a customer- and product-focused sales culture, emphasizing our core principles in all store operations. Responsibilities include merchandise handling, stock processing, and organizing the stockroom. We love what we do and believe our team is the best place to work, learn, and grow!

Functional Responsibilities:

Operational Excellence

• Process merchandise, ensuring proper storage, ticketing, and easy location for replenishment; reorganize merchandise to optimize stock space.
• Ensure new products are merchandised and represented promptly.
• Accurately enter receiving documents into the system, reconcile invoices, and handle store transfers and locate requests.
• Receive and process visual materials, props, signage; store hardware properly.
• Participate in pricing adjustments and markdowns.
• Notify management of cash supply needs.
• Assist with visual merchandising directives like floorsets, window displays, signage, etc.
• Maintain boutique cleanliness and organization.

Customer Experience

• Support and promote the Most Amazing Personal Service (MAPS) principles, providing a cohesive omni-channel experience.

Teamwork and Growth

• Foster an inclusive, collaborative environment for problem-solving.
• Seek personal development opportunities and welcome feedback.

Additional duties may be assigned. This role may vary across different brands.

Qualifications:

• High school diploma or equivalent.
• Previous stock or cashier experience preferred.
• Must be 18+ years old.
• Excellent communication and customer service skills.
• Strong organizational skills; ability to multitask in a fast-paced environment.
• Adaptability to company technology.
• Ability to stand for most of the shift.
• Work quickly within strict timelines and demonstrate teamwork.
• Experience with visual merchandising is a plus.
• Effective communication with customers and team via headset.

Attendance is essential; flexible schedule including nights, weekends, and holidays required.

Physical Requirements:

• Walking/Standing: 67-100% of shift.
• Occasional lifting up to 50 lbs.: 1-33% of shift.
• Frequent climbing: 34-66% of shift.

We are always accepting applications due to growth. You may apply at any location or position; some duties may vary. Accommodation requests for disabilities are available upon contact with your local Store Manager.

Location: 0626 - Green Oak Village Place

Chico's FAS, Inc. is an equal opportunity employer, committed to diversity and inclusion in the workplace.