Attendance Officer

Charles Darwin Primary School; Norwich; On-site; GBP 26,000 - 28,000; Full time

Benefits offered by this job

LGPS

Health Plan

Cycle-to-work

Free parking

CPD programmes

Job summary

Charles Darwin Primary School and Nursery in Norwich is seeking an Attendance Officer to join our team. Based in the main school office, you will promote attendance and punctuality, support pupils with casework, and liaise with families and agencies to intervene as needed.

You will have GCSEs in Maths and English, be IT literate, and capable of managing deadlines with strong communication. The role is 37 hours per week, 39 weeks, from November 2026, with generous benefits through Inspiration

Qualifications

• GCSE Maths and English at minimum or equivalent.
• Experience in monitoring attendance and punctuality of pupils.
• Excellent organisational and time-management skills.
• Good communication with internal and external stakeholders.
• IT literate and able to use school reporting systems.

Responsibilities

• Be based in the main school office.
• Promote high levels of attendance and punctuality and advise on policies.
• Support pupils’ educational development and manage individual casework.
• Ensure attendance data is accurate and up-to-date; monitor register keeping.
• Liaise with DSL to address safeguarding needs of pupils.
• Organise and attend attendance panel meetings as required.
• Provide administrative support to staff and pupils.
• Oversee electives/clubs provision and lunch duty supervision.

Skills

Communication skills

IT literate

Organisational skills

Time management

Problem solving

Education

GCSE Maths and English

NVQ Level 3 or equivalent (Desirable)

Tools

Attendance monitoring software

Job description

Salary: Support Staff Pay Scale F: £25,949 to £28,149 pro-rata per annum (Actual) (£29,542 - £32,046 full time/full year equivalent)

Permanent

Full Time: 37 hours per week from Monday to Friday between 8am and 4pm

Working Weeks: 39 weeks

Start Date: November 2026

We are seeking a reliable, proactive and efficient Attendance Officer to join the team at Charles Darwin Primary.

The successful candidate will help our students achieve success by working with students, families, staff and other agencies to support and intervene with student attendance.

You will have excellent organisational skills and confidence in communicating with a range of different stakeholders, including students and parents.

What You’ll Be Doing

• To be based in the main school office.
• To promote high levels of school attendance and punctuality, advising on the development of whole school policies.
• To support the educational development of all pupils and to be responsible for individual casework.
• To ensure that all Academy attendance data is accurate and up to date and monitor accurate register keeping.
• To liaise effectively with the DSL to ensure that pupil safeguarding needs are addressed.
• To organise and attend attendance panel meetings as required.
• To provide administrative and clerical support services to a high standard, supporting management, teachers and pupils in an efficient, professional and effective manner
• To oversee the school's electives/clubs provision.
• To undertake lunch duty supervision when required.

About You

You will be someone who is able to work on your own initiative and with minimal supervision, can meet deadlines by effective planning and time management, and have good communication skills, both written and spoken to internal and external stakeholders.

Essential

• Good basic level of education preferably including GCSE (or equivalent) in Maths and English
• Experience in working in monitoring attendance and punctuality of pupils
• Experience of problem solving
• IT Literate
• Good communication skills, both written and spoken to internal and external stakeholders

Desirable

• NVQ Level 3 in a relevant discipline or equivalent experience or higher

Why Join Inspiration Trust

At Inspiration Trust, we believe in the power of education to transform lives. You’ll be joining a supportive, forward-thinking organisation that values professional development, collaboration, and innovation. We provide opportunities for growth and empower you to make a real impact in schools across Norfolk and north Suffolk. As part of our thriving network of talented teachers, leaders, and support staff, you’ll receive a varied professional development programme designed to help you be the best you can be.

We offer:

• Generous annual leave, and access to the Local Government Pension Scheme (LGPS) with excellent employer contributions
• Health Plan and Employee Assistance Programme, including 24/7 virtual GP access, mental health support and claim-back options for healthcare costs *
• Cycle-to-work scheme, retail and theatre discounts (including discounted shopping vouchers, dentist and gym memberships), and salary sacrifice options (including home technology). *
• Free parking at most sites
• Personalised CPD and development programmes
• A structured and specific induction programme.

*Terms and conditions apply. Some benefits are only available following successfully passing probation.

About Us

Charles Darwin Primary School and Nursery is a free school located in the heart of Norwich which opened in September 2016. The school was rated outstanding by Ofsted in June 2019 for overall effectiveness and has maintained success in their first ungraded inspection in April 2025. Children who graduate from Charles Darwin are resilient, independent, and confident individuals who express themselves creatively and value their place in the world. They benefit from a wealth of experiences beyond the classroom, helping them stay happy, engaged, and inspired to learn.

The school offers an innovative curriculum that encourages every child to thrive, combining a strong academic focus with a rich programme of cultural and sporting opportunities.

Charles Darwin Primary has close links with the highly successful Jane Austen College and Sir Isaac Newton Sixth Form College, ensuring a strong educational pathway from early years through to post-16 education.

Although there is no on-site parking, the school and nursery are just a short walk from Norwich Train Station, served by several bus routes, with a range of paid parking options nearby.

We are part of the Inspiration Trust; a thriving family of schools across Norfolk and North Suffolk, recognised nationally for pupil progress and excellence in teaching and leadership. We believe every young person deserves the best education, regardless of background. Inspiration Trust specialises in transforming schools in disadvantaged areas and taking academies from failing to outstanding.

The Trust offers extensive networks and opportunities to collaborate with a diverse range of schools and partners. We are committed to delivering outstanding professional and learning opportunities for all staff, supported by a rich programme of continuing professional development led by some of the country’s leading educational thinkers and practitioners.

For information on what it is like to live and work in Norwich, click here.

Closing date for applications: 12noon on Wednesday 14th October 2026

Interview date: Monday 2nd November 2026

Safeguarding and Equal Opportunities

Inspiration Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

All staff appointments are subject to satisfactory references and enhanced Disclosure and Barring Service checks. We are an equal opportunities employer.