ATM Tech Support Specialist – Network & Troubleshooting

Brink’s Inc; Crickhowell; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

21 days annual leave

Salary sacrifice pension program

Employee wellness program

Life insurance scheme

Store discounts

Sickness insurance program

Medicash access

Job summary

A cash management company is looking for a Technical Support specialist to join their team in Crickhowell. The role involves performing various technical tasks, from router configurations to troubleshooting network issues while providing excellent customer service. No prior experience is necessary as full training will be provided. The job offers various benefits including 21 days annual leave, salary sacrifice pension program, and opportunities for career progression.

Qualifications

• Team player with a passion for learning.
• No advanced experience required – comprehensive training is provided.
• Prior help-desk experience is desirable.

Responsibilities

• Perform a range of tasks from router configurations to troubleshooting.
• Resolve technical issues for internal and external customers.
• Work with engineers and manage operational spreadsheets.

Skills

Detail-oriented

Strong telephone communication

Team collaboration

Job description

A cash management company is looking for a Technical Support specialist to join their team in Crickhowell. The role involves performing various technical tasks, from router configurations to troubleshooting network issues while providing excellent customer service. No prior experience is necessary as full training will be provided. The job offers various benefits including 21 days annual leave, salary sacrifice pension program, and opportunities for career progression.