Telecoms Network Support Administrator

Brink's; Crickhowell; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Supportive team environment

Career progression opportunities

21 days annual leave

Salary Sacrifice Pension Program

Employee wellness program

Life insurance scheme

Job summary

A leading telecommunications provider is searching for a Technical Services Administrator in Crickhowell. This role involves monitoring and maintaining telecommunications networks, resolving issues proactively, and managing stock and billing relationships. The ideal candidate will have at least 5 GCSEs, strong Excel skills, and previous administrative experience. Joining this supportive team offers opportunities for professional development, a salary sacrifice pension program, and a range of wellness benefits.

Qualifications

• Previous admin experience preferred.
• Customer service background a plus.

Responsibilities

• Investigate and resolve network issues proactively.
• Liaise with 3rd party providers and contractors.
• Track equipment and manage stock.
• Review and resolve network reliability issues.
• Coordinate orders and deliveries.
• Manage communications billing and ensure data accuracy.
• Support ad-hoc projects and initiatives.
• Provide outstanding customer support.

Skills

Excel proficiency

IT literate

Basic telecoms/networking knowledge

Attention to detail

Proactive problem solver

Great communicator

Education

Minimum 5 GCSEs (A*-C)

Job description

A leading telecommunications provider is searching for a Technical Services Administrator in Crickhowell. This role involves monitoring and maintaining telecommunications networks, resolving issues proactively, and managing stock and billing relationships. The ideal candidate will have at least 5 GCSEs, strong Excel skills, and previous administrative experience. Joining this supportive team offers opportunities for professional development, a salary sacrifice pension program, and a range of wellness benefits.