ATM Field Service Engineer - Vehicle & Training Provided

ncratleos; Halifax; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

Private medical

Pension plan

Life assurance

Employee assistance

Discounts

Holiday allowance

Job summary

NCR Atleos in the UK is seeking a Field Service Engineer to diagnose faults, repair ATM modules, and install/maintain equipment across a defined territory. This role involves field travel and on-site work, with a company vehicle provided for personal use and a 42.5-hour week on a 5‑day schedule, including weekend rotas.

Candidates should have strong repair experience, good hardware/software knowledge, and excellent customer-facing skills. Training is provided and safety policies apply.

Qualifications

• Valid Full UK manual driving license.
• Strong local geographical knowledge.
• Experience in break/fix, IT, computer/mechanical repair.
• Basic computer hardware and software knowledge.
• Experience with Windows operating systems.
• Experience in general PC hardware and software maintenance.
• High level of mechanical/electrical aptitude.
• PIA licences desirable, but if you don't hold one, it will be provided.

Responsibilities

• Diagnose faults and perform repair or replacement of ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory/region.
• Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements.
• Carry out work with adherence to the Health & Safety Policy.
• Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods.
• Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)

Skills

UK driving license

Local area knowledge

Break/fix experience

IT repair experience

Hardware knowledge

Windows experience

PC hardware maintenance

Mechanical/electrical aptitude

Tools

PIA licences desirable

Job description

NCR Atleos in the UK is seeking a Field Service Engineer to diagnose faults, repair ATM modules, and install/maintain equipment across a defined territory. This role involves field travel and on-site work, with a company vehicle provided for personal use and a 42.5-hour week on a 5‑day schedule, including weekend rotas.

Candidates should have strong repair experience, good hardware/software knowledge, and excellent customer-facing skills. Training is provided and safety policies apply.