ATM Field Service Engineer — Mobile Tech, Company Vehicle

ncratleos; Coventry; On-site; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Health & safety training

Pension plan

Private medical cover

Employee assistance program

Job summary

NCR Atleos is seeking a Field Service Engineer for Coventry. The role involves diagnosing faults, repairing ATM modules on-site, and ensuring customer satisfaction within SLA requirements. Travel within a defined territory is required, with a company vehicle provided for business use.

The position offers full training, a 42.5-hour week across 5 days with weekend rota work, and opportunities for career progression in a global financial tech company.

Qualifications

• Valid Full UK manual driving licence.
• Strong local geographical knowledge.
• Experience in break/fix, IT, computer/mechanical repair.
• Basic computer hardware and software knowledge.
• Experience with Windows operating systems.
• Experience in general PC hardware and software maintenance.
• High level of mechanical/electrical aptitude.
• PIA licences desirable, but if you don’t hold one, it will be provided.
• Excellent interpersonal skills and customer facing relationship skills.

Responsibilities

• Diagnose faults and perform repair or replacement of ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory/region.
• Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements.
• Carry out work with adherence to the Health & Safety Policy.
• Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods.
• Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply).

Skills

Driving Licence

Local Geography

Break/Fix

IT Repair

Windows OS

PC Hardware

Electrical Skills

Customer Facing

Independence

Tools

Windows OS

Job description

NCR Atleos is seeking a Field Service Engineer for Coventry. The role involves diagnosing faults, repairing ATM modules on-site, and ensuring customer satisfaction within SLA requirements. Travel within a defined territory is required, with a company vehicle provided for business use.

The position offers full training, a 42.5-hour week across 5 days with weekend rota work, and opportunities for career progression in a global financial tech company.