ATM Field Engineer – Leicester (On‑Site, Travel)

NCR Atleos Corporation; Leicester; Hybrid; GBP 31,000 - 33,000; Full time

Benefits offered by this job

Company vehicle

Fuel card

25 days holiday

Private medical cover

Life assurance

Income protection

Employee Assistance Programme

MYGYM discounts

Job summary

NCR Atleos in Leicester is seeking a Field Engineer to diagnose faults and repair ATM modules on-site within an assigned territory. You will install, maintain, and repair equipment, taking ownership of customer issues and ensuring satisfaction under SLA terms.

The role requires a valid UK manual driving license, strong geographical knowledge, and experience in IT or mechanical repair. Full training is provided, and a company vehicle is available with fuel benefits and mileage considerations.

Qualifications

• Valid Full UK manual driving license.
• Strong local geographical knowledge.
• Experience in break/fix, IT, computer/mechanical repair.
• Basic computer hardware and software knowledge.
• Experience with Windows operating systems.
• Experience in general PC hardware and software maintenance.
• High level of mechanical/electrical aptitude.
• PIA licences desirable, but if you dont hold one, it will be provided.
• Excellent interpersonal skills and customer facing relationship skills.
• Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure.

Responsibilities

• Diagnose faults and repair or replace ATM modules on-site.
• Install, maintain, and repair equipment within an assigned territory/region.
• Take ownership of customer issues or incidents, ensuring satisfaction and SLA adherence.
• Carry out work with adherence to Health & Safety policy.
• Role may involve travel, lifting and carrying toolkit/parts of varying weights, bending, squatting, and standing for long periods.

Skills

Driving license

Customer facing

Problem solving

Independent worker

Tools

Windows OS

PC hardware

Job description

NCR Atleos in Leicester is seeking a Field Engineer to diagnose faults and repair ATM modules on-site within an assigned territory. You will install, maintain, and repair equipment, taking ownership of customer issues and ensuring satisfaction under SLA terms.

The role requires a valid UK manual driving license, strong geographical knowledge, and experience in IT or mechanical repair. Full training is provided, and a company vehicle is available with fuel benefits and mileage considerations.