ATM Field Engineer — On‑Site Diagnostics & Repairs

NCR Atleos; Lincoln; On-site; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Full training provided

Company vehicle for personal use

Fuel card included

Job summary

A leading financial technology company is seeking a Customer Engineer for field work in Lincoln, UK. Candidates should possess a valid UK driving license and be skilled in IT and mechanical repairs. This role involves diagnosing faults on ATMs, installing and maintaining equipment, and ensuring customer satisfaction. Full training and a company vehicle for personal use are provided. Strong problem-solving skills and excellent interpersonal abilities are essential for success in this position.

Qualifications

• Valid Full UK manual driving license required.
• Experience in break/fix, IT, and mechanical repair is essential.
• Strong local geographical knowledge is necessary.

Responsibilities

• Diagnose faults and perform repairs on ATM modules.
• Install and maintain equipment within an assigned area.
• Ensure customer satisfaction and adherence to SLAs.

Skills

Customer service skills

Mechanical aptitude

Problem-solving skills

Basic computer knowledge

Experience in IT repair

Job description

A leading financial technology company is seeking a Customer Engineer for field work in Lincoln, UK. Candidates should possess a valid UK driving license and be skilled in IT and mechanical repairs. This role involves diagnosing faults on ATMs, installing and maintaining equipment, and ensuring customer satisfaction. Full training and a company vehicle for personal use are provided. Strong problem-solving skills and excellent interpersonal abilities are essential for success in this position.