Athlete Healthcare Claims & Member Support Pro

Specialist Risk Group; Sutton; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Birthday half-day off

Company pension

Private medical cover

Life insurance

Income protection

Sick pay

Charity days

Job summary

Specialist Risk Group (SRG) through Health Partners Europe Ltd is recruiting a Client Support professional to manage medical schemes for cricket, rugby and elite athlete programs. You’ll handle claims, support clubs and members with empathy, and ensure accurate data and invoicing.

Join SRG’s dedicated team to help athletes stay healthy, backed by comprehensive benefits, training, and a supportive culture focused on precision and care.

Qualifications

• Experience in insurance administration or claims handling.
• Excel proficiency and data handling accuracy.
• Excellent written and verbal communication.
• Strong organisational and problem-solving abilities.

Responsibilities

• Administer and assess medical insurance claims for cricket, rugby and elite athletes programs.
• Deliver outstanding customer service, providing clear and empathetic support to members and clubs.
• Process invoices accurately and resolve queries with healthcare providers.
• Validate membership details and pricing against scheme agreements.
• Maintain membership data and produce reports for sports organisations.

Skills

Insurance administration

Claims handling

Customer service

Communication skills

Data handling

Organisational skills

Tools

Excel

Job description

Specialist Risk Group (SRG) through Health Partners Europe Ltd is recruiting a Client Support professional to manage medical schemes for cricket, rugby and elite athlete programs. You’ll handle claims, support clubs and members with empathy, and ensure accurate data and invoicing.

Join SRG’s dedicated team to help athletes stay healthy, backed by comprehensive benefits, training, and a supportive culture focused on precision and care.