Oversight Governance Officer

Specialist Risk Group; Shoreham-by-Sea; On-site; GBP 55,000 - 70,000; Full time

Benefits offered by this job

Private medical

Life insurance

Income protection

Volunteer days

Birthday half-day

Job summary

Specialist Risk Group (SRG) is seeking a role focused on auditing distributors, governance and risk controls within delegated and outsourced activities in the insurance sector. The successful candidate will help strengthen compliance and governance across complex partnerships.

You will review governance structures, perform risk-based audits and produce reports for management, leveraging knowledge of FCA regulations and conduct risk principles to challenge and improve controls.

Qualifications

• Experience in insurance compliance, audit, governance or conduct risk.
• Knowledge of FCA regulations, ICOBS, Consumer Duty and TCF principles.
• Experience conducting desktop and onsite audits.
• Experience overseeing third-party distributors, TPAs or outsourced claims arrangements.
• Strong risk assessment, investigation and report-writing skills.
• Excellent communication skills with the confidence to provide constructive challenge.

Responsibilities

• Conduct risk-based desktop and onsite audits of distributors, selling agents and third-party partners.
• Review governance arrangements, operational controls and oversight frameworks.
• Audit third-party claims handling processes, customer communications and quality controls.
• Deliver compliance monitoring reviews across sales activity, customer journeys and claims practices.
• Identify risks, document findings and track remediation activity.
• Produce audit reports, management information and governance reporting.

Skills

Insurance compliance

Audit

Governance

Conduct risk

Third-party oversight

Report writing

Communication

Job description

Who are we?

At Specialist Risk Group (SRG), we specialise in delivering expert risk solutions for complex, high-stakes challenges across a range of sectors. From professional indemnity insurance to bespoke risk management services, our work demonstrates both precision and adaptability, reflecting our commitment to helping clients navigate even the most demanding scenarios.

Our dedication to excellence and innovative thinking underpins everything we do. Guided by our mantra, “Difficult. Done Well.”, we tackle challenges that others shy away from, delivering solutions that are both robust and forward-thinking.

Powered by a team of highly skilled specialists, we combine deep industry knowledge with strategic insight to turn complex problems into practical, actionable solutions. We work closely with our clients, understanding their ambitions and risks, to provide tailored strategies that support growth, resilience, and long-term success.

With a focus on collaboration, expertise, and precision, SRG shapes the way organisations manage risk—transforming complexity into opportunity and helping clients achieve outcomes they can rely on.

About The Role

At Strategic Insurance Services, a part of SRG - you’ll be responsible for auditing and monitoring distributors, selling agents and third-party claims providers, helping to maintain strong governance, compliance and risk controls across delegated and outsourced insurance activities.

What you’ll be doing

• Conducting risk-based desktop and onsite audits of distributors, selling agents and third-party partners.
• Reviewing governance arrangements, operational controls and oversight frameworks.
• Auditing third-party claims handling processes, customer communications and quality controls.
• Delivering compliance monitoring reviews across sales activity, customer journeys and claims practices.
• Identifying risks, documenting findings and tracking remediation activity.
• Producing audit reports, management information and governance reporting.

Who we’re looking for

You’ll bring experience in insurance compliance, audit, governance or conduct risk and be confident working with internal and external stakeholders.

• Experience in insurance compliance, audit, oversight, governance, claims auditing or conduct risk.
• Knowledge of FCA regulations, ICOBS, Consumer Duty and TCF principles.
• Experience conducting desktop and onsite audits.
• Experience overseeing third-party distributors, TPAs or outsourced claims arrangements.
• Strong risk assessment, investigation and report-writing skills.
• Excellent communication skills with the confidence to provide constructive challenge.

What you’ll get

When you join SRG, you’re stepping into more than just a role, you’re becoming part of a team that backs your ambitions and celebrates your success. We’ll give you the space, support, and opportunities to grow your skills, explore new challenges, and shape a career you’re proud of.

And because we believe great work should be rewarded, here’s what you can look forward to:

• From 25 days holiday plus an extra half-day off to celebrate your birthday month
• secure your future
• Private medical cover for peace of mind
• Life insurance, income protection and sick pay to support you when you need it
• Charity and volunteering days so you can give back to causes you care about

What to expect

At SRG, our colleagues are at the heart of everything we do. We pride ourselves on fostering an inclusive, respectful culture, one where people feel empowered, valued, and equipped for growth. We embrace new ideas, adapt to challenges, and celebrate shared success.

We’re committed to making our recruitment process and workplace accessible to everyone. If you have a disability or require any adjustments, whether during the hiring process or in your day-to-day role, we’ll work with you to ensure you have the support you need. Just let us know how we can help.