Client Service Specialist - Healthcare

Alexander Lloyd; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

A leading employee benefits consultancy in the UK is seeking a Client Service Specialist for their Healthcare Client Services team. This role includes supporting senior consultants with administrative tasks, efficiently handling client queries, and ensuring timely healthcare scheme renewals. The ideal candidate must have prior healthcare administration experience, strong organizational skills, and effective communication abilities. The position is fully remote, requiring occasional office visits in London for training and meetings.

Qualifications

• Must have prior healthcare administration experience within the employee benefits space.
• Strong organisational skills with the ability to work as part of a team and independently.
• Ability to effectively communicate with clients.

Responsibilities

• Support Consultants, Seniors & Principals with their administration work.
• Efficiently deal with client queries.
• Ensure all healthcare scheme renewals are processed timely.

Skills

Healthcare administration experience

Strong organisational skills

Effective communication skills

Job description

We are currently partnered with a leading employee benefits consultancy with offices throughout the UK and globally, who are looking for a Client Service Specialist to join their Healthcare Client Services team. This is an exciting time to be joining this business as they continue to evolve, providing opportunities to progress within the business.

Role & Responsibilities

• Support Consultants, Seniors & Principals with their administration work for their PMI, travel, dental and EAP employee benefit schemes
• Efficiently deal with client queries
• Ensure that all healthcare scheme renewals are processed within a timely manner
• Build strong relationships with insurers & clients
• Must have prior healthcare administration experience within the employee benefits space
• Strong organisational skills with the ability to work as part of a team and independently
• Ability to effectively communicate with clients

This role can be fully remote with the expectation of attending their London office once or twice per month for training and meetings.