Associate Director of Retail

Arthur Rank Hospice Charity; Cambridge; On-site; GBP 70,000 - 100,000; Full time

Job summary

Arthur Rank Hospice Charity is seeking an inspiring Associate Director of Retail to lead growth across Cambridgeshire’s retail estate, including shops, e-commerce, and donated goods strategy. You will shape strategy, drive strong financial performance and ensure sustainable community impact.

You will manage a large multi-site operation, support paid staff and volunteers, travel across sites, and hold a valid driving license with access to a vehicle for work. The role offers flexible hours.

Qualifications

• Significant senior multi-site retail experience across locations.
• Strong commercial acumen with a track record of growth.
• Experience leading change and motivating teams.
• Charity retail experience welcomed but not essential.

Responsibilities

• Provide strategic leadership for the retail portfolio across Cambridgeshire.
• Lead growth of shops, e-commerce, and donated goods strategy.
• Support paid colleagues and volunteers to deliver strong customer experiences and financial performance.
• Oversee operations across multiple sites with regular travel (driving license required).

Skills

Senior multi-site retail experience

Commercial acumen

Change leadership

Team motivation

Charity retail experience

Job description

Arthur Rank Hospice Charity is looking for an inspiring and commercially minded Associate Director of Retail to lead the growth and development of our retail operation across Cambridgeshire.

This is an exciting opportunity to shape the future of our shops, e-commerce activity and donated goods strategy, helping to raise vital income for hospice care in our community. You will provide strategic leadership for a large retail estate, supporting paid colleagues and volunteers to deliver excellent customer experiences, strong financial performance and sustainable growth.

We are looking for someone with significant senior multi-site retail experience, strong commercial acumen and the ability to spot opportunities, lead change and motivate teams. Experience in charity retail is welcome, but not essential.

If you are a values-led retail leader who wants to make a meaningful difference, we would love to hear from you.

The role will be based at our Retail Hub in Pampisford and will include regular travel our retail sites across Cambridgeshire. Due to the travel requirements of the role candidates are required to hold a valid driving license and have access to a vehicle which can be used for work.

We welcome applications from candidates who would be interested in working the role part time (minimum 30 hours over 4 days per week) or full time (37.5 hours per week).

Interviews for this post will be held on 24th September.

Please note that the salary quoted is based on full time hours and needs to be pro-rata’d for part time posts. We regret that we are unable to negotiate salary above the maximum stated within the advert.

We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation, and we particularly welcome applications from BAME people who are currently under-represented.

Arthur Rank Hospice Charity is committed to safeguarding and promoting the welfare of children, young people and adults who draw on care and support and expects all colleagues and volunteers to share this commitment.

Arthur Rank Hospice Charity does not hold a sponsor license; therefore, we are unable to offer sponsorship to individuals who do not currently have the right to work in the UK, or that require sponsorship as a condition of an existing visa.