Deputy Hub Manager

Arthur Rank Hospice Charity; Sawston; On-site; GBP 18,000 - 23,000; Full time

Job summary

Arthur Rank Hospice Charity’s Retail team in Sawston is hiring a Deputy Hub Manager to lead the Retail Hub and Outlet. This 35-hour-per-week role includes weekend shifts and will focus on driving income, managing stock donations, and supporting staff and volunteers to deliver excellent customer service.

You will work closely with the Retail team to meet sales targets and KPIs while maintaining a safe, welcoming environment.

Qualifications

• Previous experience in a retail environment; experience with income and expenditure reporting.

Responsibilities

• Manage stock donations and rotate stock; identify new income streams and opportunities.
• Support Hub team (staff and volunteers) to ensure excellent customer service.
• Create and maintain a safe working environment for staff, volunteers and customers.
• Support the van driver team with collections.

Skills

Retail experience

Income reporting

Job description

The Retail team at Arthur Rank Hospice play a vital role in raising essential funds for our Charity, our Retail Hub and Retail Outlet in Pampisford are a treasure trove of pre-loved items and furniture. Due to continued growth within the team, we have a fantastic opportunity to join us as our new Deputy Hub Manager.

We have a new role available, working 35 hours per week on a rota basis which will include weekends.

As our Deputy Hub Manager, you will play a key role in the running of the Retail Hub and Outlet, working closely with the Retail team to achieve sales targets, objectives and KPI's along with supporting the charity's wider retail strategy.

Main duties will include:

• Managing the ongoing supply and rotation of stock donations along with identifying new income streams and opportunities
• Support the Hub team (staff and volunteers) to ensure the delivery of excellent customer service
• Creating and maintaining a safe working environment for staff, volunteers and customers
• Supporting our team of van drivers with collections

We are looking for a shop manager who understands the importance of community and loves working with and supporting people. You will bring your innovation to manage and drive income in the hub, motivating others through regular communication and engagement.

To be successful in this role, you will have previous experience of working in a similar retail environment with experience of income and expenditure reporting.

Due to the nature of this role there will be an element of manual handling and physical activity involved. Lone working may also be required from time to time. Candidates are required to be physically capable (with reasonable adjustments for disabled candidates) of meeting these job requirements.

Please note our Hub operates 6 days per week and our colleagues work on a shift basis which will include weekends.

Interviews for this post will be held on 21st September.

Please note that the salary quoted is based on full time hours and needs to be pro-rata'd for part time posts. We regret that we are unable to negotiate salary above the maximum stated within the advert.

We are committed to inclusivity, respect, fairness, engagement and equality of opportunity for our patients and their families, our staff and trustees, our volunteers and our supporters. We value the strength that comes with difference and the positive contribution that diversity brings to our community. Therefore, candidates with a disability that meet the minimum criteria will be guaranteed an interview. We are also working to increase diversity throughout the organisation, and we particularly welcome applications from BAME people who are currently under-represented.

Arthur Rank Hospice Charity is committed to safeguarding and promoting the welfare of children, young people and adults who draw on care and support and expects all colleagues and volunteers to share this commitment.

Arthur Rank Hospice Charity does not hold a sponsor license; therefore, we are unable to offer sponsorship to individuals who do not currently have the right to work in the UK, or that require sponsorship as a condition of an existing visa.