Assistant Workspace & Community Manager

TN United Kingdom; London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative company is seeking a dynamic Assistant Workspace & Community Manager to redefine the workplace experience. In this role, you will lead a team to provide exceptional service in a flexi office environment, focusing on member satisfaction and operational efficiency. This position offers a unique opportunity to engage with diverse personalities, inspire your team, and implement creative solutions in a fast-paced setting. Join a supportive and collaborative environment where your contributions will shape the future of work and create memorable experiences for all members.

Benefits

Access to cereal and fruit

Monthly lunch ordering from Deliveroo

Qualifications

• Experience in customer service from retail or hospitality.
• Previous experience in managing teams effectively.

Responsibilities

• Manage a flexi office environment ensuring exceptional customer service.
• Support and train your team to enhance member experiences.

Skills

Customer Service

Team Management

Financial Processes

MS Office Proficiency

Innovative Thinking

Tools

MS Office

Job description

Job Title: Assistant Workspace & Community Manager, London

Client: [Client details not provided]

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: 5db1848fc255

Job Views: 2

Posted: 26.04.2025

Expiry Date: 10.06.2025

Job Description:

A workplace unlike any other

If you want to be part of shaping the future of work, we’re always on the lookout for extraordinary people to join our dynamic teams.

Working at Fora is an experience far from ordinary. Everyone here is fueled by a desire to redefine the workplace of today and empower each other as we fulfill our mission.

Whether you want to be part of our Member Experience team at Fora working directly with members in our workspaces, or behind the scenes as part of The Office Group in our Backstage teams, there’s a role to suit you. All in a supportive environment built on creativity, collaboration, and success.

The Member Experience Manager is responsible for all aspects of running an efficient, safe, and profitable flexi office environment, focusing on providing exceptional customer service for new and existing members. You will manage your team alongside the General Manager, ensuring ongoing support and training to maximize their potential and enhance our members’ experience.

Requirements:

• You’re a natural-born leader and people person who strives to do better every day.
• You understand different personalities and can inspire your team to rise to challenges.
• You are quick to think innovatively and adapt to fast-paced, results-driven environments.
• You are comfortable engaging with stakeholders, selling spaces, products, and services.
• You enjoy variety in your daily tasks, from training your team to brainstorming sustainable initiatives.
• You have a passion for creating memorable experiences for members.

We’d love to hear from you if you have:

• Customer service experience from retail, hospitality, or similar fields.
• Previous team management experience and confidence.
• Knowledge of financial processes, including invoicing and P&L management.
• Proficiency in MS Office, especially Word and Excel.
• Availability to order lunch from Deliveroo once a month.
• Access to cereal and fruit in the buildings.