Assistant Community Manager

beyond; Greater London; On-site; GBP 30,000 - 50,000; Full time

Job summary

An innovative firm is seeking an Assistant Community Manager to enhance member experiences and drive community engagement. This role involves supporting revenue goals, managing community initiatives, and ensuring high member satisfaction. Ideal candidates will have a strong background in operations or hospitality, excellent communication skills, and the ability to thrive in a fast-paced environment. Join a dynamic team committed to fostering personal growth and community impact in a vibrant workspace. This is a fantastic opportunity to make a meaningful contribution while enjoying a supportive and inclusive culture.

Benefits

Generous commission opportunity

Inclusive culture

Personal growth opportunities

Qualifications

• 3+ years in operations, real estate, hospitality, marketing, or finance.
• Strong communication and project management skills.

Responsibilities

• Support revenue and occupancy goals with the Community Manager.
• Ensure high member satisfaction and manage community engagement.
• Plan and manage monthly event calendars and partnerships.

Skills

Communication Skills

Project Management

Operational Skills

Sales Skills

Education

Bachelor's Degree

Job description

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Beyond redefines the future of work by creating inspiring spaces that foster personal growth, collaboration, and community impact. We believe that inspired people working together drive positive change. Our workspaces are designed to elevate both personal and professional growth.

The Role: Assistant Community Manager

Reporting to the Community Manager, you’ll deliver an outstanding member experience, build a thriving community, and support sales performance and revenue growth.

Key Responsibilities

• Support monthly revenue and occupancy goals with the Community Manager and Sales Director.
• Conduct tours, send proposals, and convert leads into members.
• Execute broker and referral campaigns.
• Manage business rate relationships and assist in daily sales reporting.
• Eligible for a generous commission post-probation.

Member Experience

• Ensure high member satisfaction and act as the first point of contact for all needs.
• Build strong member relationships and drive community engagement.
• Manage escalations, process updates, and community initiatives.

Operations

• Perform daily building walkthroughs and maintain workspace standards.
• Manage vendors, oversee maintenance and cleaning, and support move-in/move-out processes.
• Ensure stock and supplies are well-managed.
• Maintain emergency and safety procedures.

Team Management

• Support hiring, onboarding, and performance evaluation.
• Step into a leadership role in the Community Manager’s absence.

Events

• Plan and manage monthly event calendars, budgets, and partnerships.
• Lead initiatives to foster member connections and enhance the community experience.

Finance

• Manage daily expenses and track financial performance with P&L understanding.

About You

• 3+ years in operations, real estate, hospitality, marketing, finance, or a related field.
• Bachelor’s Degree or equivalent experience preferred.
• Strong communication, project management, and operational skills.
• Adaptable, accountable, and excited to work in a fast-paced environment.

Working Location

• Onsite | Monday – Friday | 8am – 5pm
• Amazing commission opportunity

Interested?

Please send your cover letter and CV to Lauren Ross at [e-mail].

Beyond is powered by infinitSpace

We foster a diverse, inclusive culture where your personal and professional growth is valued. We are an equal opportunity employer.

Note: We do not accept acquisition for this vacancy.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

• Industries

  Hospitality

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