Assistant Water Network Technician

Severn Trent Water; United Kingdom; Remote; GBP 26,000 - 34,000; Full time

Benefits offered by this job

25 days holiday

Annual bonus up to £1,500

Family-friendly policies

Pension scheme

Sharesave

Training and development with Academy

Electric vehicle scheme

Volunteering days

Job summary

Severn Trent Water is seeking a proactive Assistant Water Network Technician to join the Water Network Operations and Leakage team covering the Gloucester and Worcester patch. You’ll manage a designated DMA patch, focusing on identifying and reducing leakage with a strong emphasis on safety and customer contact.

The role offers autonomous fieldwork, regular interactions with customers, and collaboration with operational teams.

Qualifications

• Driver's licence is essential for the role.
• Field-based role requiring travel within Gloucester and Worcester.

Responsibilities

• Own a patch of District Meter Areas (DMAs) and work to reduce unaccounted water.
• Identify, investigate and reduce water leakage across the network with health and safety focus.
• Engage with customers and provide feedback to operational teams; build stakeholder relationships.

Skills

Full UK Driving Licence

Job description

Our people and culture are the heart of our success. That's why we're dedicated to nurturing and growing talent from within, offering our people the chance to expand their skills and explore new career paths.

Whether you're aiming for a promotion or considering a lateral move to a different department, we encourage and support your journey. If you're enthusiastic about learning, eager to advance, and ready to make a significant impact, we want you to take the next step in your career with us.

Join us in our mission to create a sustainable and supportive future for everyone.Let's make great things happen together, becausewe do more, because we care.

LET’S TELL YOU MORE

We are looking for a proactive and self‑motivated Assistant Water Network Technician to joinour Water Network Operations and Leakage team in our Gloucester and Worcester patch. You’ll be taking ownership of a designated patch of District Meter Areas (DMAs).

This is a field‑based role offering a high level of autonomy, where you can manage your own workload while playing a vital part in identifying, investigating, and reducing water leakage across the network, with a key focus on health and safety.

The role includes regular customer interaction, technical investigation, and detailed feedback to operational teams. A key objective for the team you’ll be joining is to reduce unaccounted water within your designated patch taking a proactive approach to leakage detection. Additionally, you will be looking to build and maintain relationships with key stakeholders.

You'll travel around Gloucester and Worcester, and you will be given one of our vans so you can do your job; this makes having a valid Full UK Drivers Licence an essential requirement for the role, so you are able to carry out your responsibilities!

With this being such a critical role, we’re looking for someone who can join us 40 hours a week, Mon to Fri, 7:00AM to 3:30PM. You will also participate in a standby rota (you will receive an allowance for this!).

WHAT WE’RE LOOKING FOR

Our ideal candidate will have a proactive, right‑first‑time mindset, you’ll diagnose and resolve problems efficiently. You will enjoy working outside as well as being happy with lone working. You will be self‑motivated and want to make a difference!

Skills and experience are important, but character, positivity, and a caring attitude matter too. We welcome and celebrate diverse individuals, knowing they help us better serve our communities. We seek people who get involved, want to be part of something bigger, and make a difference because they care.

HOW WE’LL REWARD AND CARE FOR YOU

It's not just a job; it's a career. We offer benefits that reward great work and award‑winning training to help you reach your potential. Plus, you'll contribute to the environment and community too. Here are some of our favourites:

25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)

Annual bonus scheme (of up to £1,500, which is subject to eligibility)

• Family-friendly policies (including a year off fully paid maternity and adoption leave)

Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)

Sharesave – the chance to buy Severn Trent plc shares at a discounted rate

Dedicated training and development with our Academy

Electric vehicle scheme and retail offers

• Two paid volunteering days per year

LET’S GO