Field Technician

Severn Trent Water; Reading; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Annual bonus up to 15%

25 days holiday + bank holidays

Leading pension scheme with enhanced %

Sharesave program

Job summary

Severn Trent Water is seeking a Field Technician to maintain, diagnose, and repair water and wastewater assets across a defined region. You will start from home and travel within your allocated area, requiring a full UK driving licence.

The role emphasizes customer service and teamwork while delivering reliable service to customers. We offer comprehensive training, a supportive academy, and a benefits package including pension and employee perks.

Qualifications

• Full UK driving licence is essential.
• Willingness to learn and be flexible.
• Open to applicants from all backgrounds and experiences.

Responsibilities

• Undertake day-to-day inspection, repair and maintenance of water and wastewater assets to defined internal standards.
• Deliver a high level of customer service and support to colleagues.
• Provide quality daily feedback to identify follow-on work and minimise avoidable failures in water quality.

Skills

Driving licence

Customer service

Willingness to learn

Job description

Field Technician

Hello, we're Severn Trent Services a commercial arm of the Severn Trent Group. We provide water and waste services to companies nationwide, including the MoD.

Our purpose is taking care of life's essentials, but we're also big on making a difference, not just because we should but because we care.

We're currently recruiting for a Field Technician join our team to support the Berkshire / Hampshire region. NO EXPERIENCE REQUIRED AS FULL ONSITE TRAINING WILL BE PROVIDED

We welcome people from all walks of life and celebrate individuality. We know diverse minds, experiences and backgrounds help us to learn and better serve our customers and the communities where they live.

If you want to do more because you care, we'd love to talk to you. There really is something for everyone here.

EVERYTHING YOU NEED TO KNOW

As our Field Technician you will be responsible for maintaining, assessing, and diagnosing issues with the water service or sewerage treatment process covering an allocated region.

Some of your key accountabilities will be:

• Undertaking day to day inspection, repair and maintenance of water and wastewater assets to defined internal quality standards.
• Deliver a high level of customer service.
• Provide quality daily job feedback to identify follow on work to minimise the avoidable failures for water quality.
• Provide support to both customers and colleagues.

This role dictates that you start from home and work across your allocated region so a full UK driving licence is essential.

WHAT YOU'LL BRING TO THE ROLE

Of course, it's important that we attract the right skill sets, and those with the right experience but we value character, positivity, and a caring attitude in equal weight. The only asks we have of people applying for this role, is that you have a full UK driving licence and a willingness to learn!

We welcome people from all walks of life and celebrate individuality as we know diverse minds, experiences and backgrounds help us to learn and better serve our communities. Because that is how we do what we do.

And when it comes to inclusion, we're making sure we keep up the progress with our wonderful working groups - LGBTQ+, Women in Operations & STEM, Disability and Ethnicity; who help us do just that.

With that in mind, here are just some of our favourite's perks that you'll get being part of the Severn Trent Services family:

• Annual bonus scheme of up to 15% of your annual salary, based on company performance)
• 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
• Leading pension scheme - we will double your contribution (up to 15% when you contribute 7.5%)
• Sharesave- the chance to buy Severn Trent Plc shares at a discounted rate
• Dedicated training and development with our 'Academy'
• Electric vehicle scheme and retail offers
• Family friendly policies
• Two volunteering days per year