Assistant Vice President, Operations PMO

MUFG Americas; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global financial institution is seeking an AVP PMO to support the Project Management Office and ensure successful governance and delivery of operations programmes. Ideal candidates will have over 3 years of PMO experience in financial services, familiarity with Agile and Waterfall methodologies, and be proficient with tools such as Clarity and Planview. This is an opportunity to make a significant impact in a dynamic environment.

Qualifications

• 3+ years of experience in PMO, project governance, or project delivery roles within financial services.
• Understanding of project and programme management methodologies (Agile, Waterfall).
• Experience supporting trade lifecycle and payments-related initiatives in investment banking.

Responsibilities

• Support the design and delivery of operations programmes, policies, and practices.
• Maintain project documentation including plans, charters, and logs.
• Track delivery progress, risks, issues, and benefits realisation.

Skills

PMO governance and reporting

Attention to detail

Project planning and delivery assurance

Stakeholder communication and presentation

Budget tracking and investment planning

Education

Prince2 Foundation, AgilePM, or equivalent certifications

Tools

Clarity

Planview

Asana

JIRA

Confluence

MS Project

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The Operations Change function supports strategic transformation across all Operations projects and processes. This PMO role supports the delivery of complex, multi-stream programmes aligned to the EMEA regional strategy. The AVP PMO will support the PMO Lead in ensuring governance, reporting, tooling, and delivery assurance across the portfolio, with a focus on trade lifecycle, payments, and regulatory initiatives.

MAIN PURPOSE OF THE ROLE

To support the Project Management Office (PMO) function for the Operations portfolio, assisting in the delivery of governance, reporting, and delivery assurance. The AVP PMO will work closely with the PMO Lead, Portfolio Lead, Programme Managers, and Project Managers to ensure adherence to internal policies, regulatory requirements, and delivery frameworks. The role will also contribute to the optimisation and tooling strategy across the portfolio.

NUMBER OF DIRECT REPORTS

None

KEY RESPONSIBILITIES

• - Support the design and delivery of operations programmes, policies, and practices for the Operations Division.
• - Maintain project documentation including plans, charters, stakeholder maps, risk & issues logs, and communication plans.
• - Assist in identifying project resourcing requirements and support capacity planning activities.
• - Support identification of project challenges and contribute to the development of solutions.
• - Coordinate with global cross-functional teams to support execution of enhancements.
• - Prepare reports, presentation materials, and communications for senior stakeholders and governance forums.
• - Track delivery progress, risks, issues, dependencies, and benefits realisation across the portfolio.
• - Ensure adherence to company policies, regulatory changes, and internal guidelines.
• - Support project and programme closure activities and ensure artefacts are audit-ready.
• - Maintain RAID logs and support regular review and updates.
• - Ensure document management standards are met and artefacts are accessible to second/third line of defence and PMO.
• - Assist with investment budget tracking, cost forecasting, and change control processes.
• - Support resource attestation and delivery feasibility reviews.
• - Contribute to governance forums including working groups and reporting packs.
• - Support optimisation and tooling strategy across the portfolio, including adoption and maintenance of tools such as Clarity, Planview, or Asana.

WORK EXPERIENCE

Essential:

• - 3+ years of experience in PMO, project governance, or project delivery roles within financial services.
• - Understanding of project and programme management methodologies (Agile, Waterfall).
• - Experience supporting trade lifecycle and payments-related initiatives in investment banking.
• - Familiarity with project governance, reporting, and delivery assurance.
• - Experience using project management tools such as Clarity, Planview, or Asana.

Preferred:

• - Experience working across multiple legal entities and jurisdictions.
• - Exposure to investment budget planning and cost control processes.
• - Experience in managing PMO tools and reporting platforms (e.g. JIRA, Confluence, MS Project).

SKILLS AND EXPERIENCE

• - PMO governance and reporting
• - Attention to detail
• - Project planning and delivery assurance
• - RAID management and documentation
• - Stakeholder communication and presentation
• - Budget tracking and investment planning
• - Document and artefact management
• - Familiarity with project delivery tools and dashboards

EDUCATION / QUALIFICATIONS

- Preferred: Prince2 Foundation, AgilePM, or equivalent certifications

PERSONAL REQUIREMENTS

• - Strong analytical and problem-solving skills
• - Excellent communication and stakeholder engagement
• - Proactive, detail-oriented, and delivery-focused
• - Ability to manage multiple priorities and deadlines
• - Collaborative and team-oriented mindset

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.