Assistant Team Leader

Pasta Evangelists; Greater London; On-site; GBP 17,220 - 18,597; Part time

Benefits offered by this job

Monthly bonus according to site performance

Free Pasta Evangelists products

Cycle to work scheme

Development opportunities

Job summary

An innovative food service company is seeking a team-oriented individual to assist in managing kitchen operations. You will help coach and support staff, ensuring compliance with health and safety regulations while focusing on delivering exceptional customer satisfaction. The role demands experience in fast-paced environments and offers competitive pay along with development opportunities. If you are passionate about food and enjoy mentoring others, we would love to hear from you.

Qualifications

• Experience in a fast-paced kitchen or food retail environment.
• Ability to communicate clearly and effectively.
• Strong desire for product quality and customer satisfaction.

Responsibilities

• Assist in managing daily kitchen operations and compliance.
• Coach and support team members in their development.
• Maximise profitability and control kitchen costs.

Skills

Customer-focused

Detail-oriented

Team management

Problem-solving

Job description

Description

Assist the Team Leader in the management of the day‑to‑day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied with and cooperate in coaching, supporting and motivating all employees.

Department: Takeaway

Location: Cloud Kitchen - Shoreditch

Compensation: £12.50 - £13.50 / hour

Opening hours: 10.00am to 2.00am, Monday to Sunday

What you’ll do at Pasta Evangelists

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes
• Help the Team Leader to train the new starters according to the company guidelines
• Coaching and supporting team members in their development; highlight high performing individuals
• Track team absences and report them to your Team Leader
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied with and report to your Team Leader in case corrective actions are required
• Help to create a customer focused environment
• Manage and report all customer complaints (including food poisoning and foreign body allegations) in line with company policy
• Implement the lead from the front mindset and set a clear example of product quality for all to follow
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets
• Train the team on all new products enabling them to drive sales
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food)
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary

Who you are

• You’ve worked in a fast‑paced kitchen or food retail environment before and understand how priorities can quickly change
• You are customer‑focused, and enjoy interacting with customers
• You don’t turn a blind eye to issues… you jump on them and have a desire to solve them
• You have a strong desire to fight for product quality and will go the extra mile to deliver a strong customer experience
• You are hugely detail‑oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen
• You can clearly communicate both verbally and in writing
• ... A pasta lover!

What we can offer

• £12.50 per hour – £13.50 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast‑moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral scheme bonus
• Cycle to work scheme
• Development opportunities – you can grow inside the business