Cloud Kitchen Assistant Team Leader

Pasta Evangelists; Sheffield; Sur place; GBP 18 000 - 19 000; Plein temps

Avantages offerts par ce poste

Monthly bonus

Free pasta products

Cycle to work scheme

Referral bonus

Development opportunities

Résumé du poste

Pasta Evangelists is seeking a Cloud Kitchen Assistant to join our fast-paced kitchen environment in the United Kingdom. You will assist the Team Leader in daily kitchen operations, ensuring health and safety regulations are followed, and supporting and motivating team members to deliver exceptional customer experiences.

You will help train new starters, monitor attendance, and contribute to achieving sales targets while maintaining product quality and cost controls.

Qualifications

• Customer-focused with desire to solve issues and deliver strong customer experience.
• Experience supporting and coaching kitchen staff and managing team members.

Responsabilités

• Attend meetings when required.
• Support and coach team; train new starters.
• Track absences and report to Team Leader.
• Ensure health, safety and food hygiene regulations are followed.
• Assist in achieving sales goals and driving product quality.
• Manage daily kitchen costs and review paperwork.

Connaissances

Customer-focused

Team leadership

Clear communication

Attention to detail

Food safety awareness

Description du poste

At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Cloud Kitchen Assistant to join our fast-paced team.

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Opening hours: from 10.00am to 2.00am from Monday to Sunday

What you'll do at Pasta Evangelists:

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes.
• Help the Team Leader to train the new starters according to the company guidelines.
• Coaching and supporting team members in their development. Highlights high performing individuals.
• Track team absences and report them to your Team Leader.
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
• Help to create a customer focused environment.
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products enabling them to drive sales.
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

Who are you:

• You've worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused, and enjoy interacting with customers.
• You don't turn a blind eye to issues..... you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover!

What we can offer:

• £13.00 per hour - £14.00 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business
  

Who we are:

Pasta Evangelists was born nine years ago out of a desire to become the authority in fresh pasta. We're on a mission to reimagine and elevate pasta as a category, which is worth a staggering £3.8bn yet has seen little innovation for decades.

Since launching our original fresh pasta recipe kit service in 2016, we have built a cult following of British pasta lovers - our Evangelists - who are passionate about discovering the breadth and variety of pasta, as well as the irresistible stories behind it.

Today, Pasta Evangelists is backed by Barilla (the world's biggest pasta company) and is proud to be the UK's biggest pasta brand by revenues, as well as one of the UK's fastest-growing startups. As well as on our website, our recipe kits are available to purchase from major online retailers such as Ocado.

Building on this success, we are now disrupting Britain's pizza-centric Italian dining scene by launching our very own Pasta Evangelists restaurants, as well as our high-end Harrods Pasta Bar and our store at Manchester Airport. These are not just Italian eateries - they are vibrant destinations where guests can experience the extraordinary diversity of pasta, alongside exceptional service, bold creativity, and a true passion for great food. Guests can enjoy a delicious meal and take part in our popular pasta-making classes at our restaurants in Chiswick, Richmond, Greenwich, Farringdon, Guildford, New Oxford Street and Queensway.

At the same time, we continue to expand our fresh pasta takeaway concept, available on pastaevangelists.com and through major delivery platforms such as Deliveroo, Uber Eats and Just Eat. With more than 40 kitchens now operating across the UK, including in Scotland and Wales, we are growing our footprint rapidly and bringing fresh pasta to more customers every day.

Our state-of-the-art Pastificio in Acton, West London - the largest in the UK - enables us to produce a wide range of artisanal pasta and sauces, pushing the boundaries of what's possible in this beloved category.

Looking ahead, our key focus is on opening more restaurants and creating unique spaces that celebrate pasta in all its shapes, offering something far beyond the traditional Italian experience.

Given our ambitions, we are looking for exceptional professionals to lead our business through this next exciting chapter of growth.