Cloud Kitchen Assistant Team Leader

Pasta Evangelists; Glasgow; On-site; GBP 18,000 - 19,000; Full time

Benefits offered by this job

Monthly bonus

Free pasta

Cycle to work

Development opportunities

Referral bonus

Team socials

Job summary

Pasta Evangelists in Glasgow is seeking a dedicated Takeaway Assistant to support the Team Leader in daily kitchen operations and to ensure food safety and customer satisfaction in a fast-paced setting.

You will help train new starters, manage shifts, respond to customer needs, and contribute to achieving sales goals while maintaining costs. The role offers £13.00–£14.00 per hour, a monthly bonus, and benefits such as free Pasta Evangelists products.

Qualifications

• Customer-focused mindset with ability to engage with guests.
• Team-oriented with willingness to support kitchen staff.
• Clear verbal and written communication in a fast-paced environment.

Responsibilities

• Attend meetings when required.
• Help train new starters according to company guidelines.
• Coaching and supporting team members in development.
• Track absences and report to Team Leader.
• Ensure Health, Safety and Food Hygiene regulations are followed.
• Manage customer complaints in line with policy.
• Contribute to achieving sales targets and product quality.

Skills

Customer focus

Teamwork

Communication

Attention to detail

Job description

At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Takeaway Assistant to join our fast-paced team.

Assist the Team Leader in the management of the day to day aspect of the Pasta Evangelists Kitchen. Make sure that Food/Health and Safety regulations are complied and collaborate coaching, supporting and motivating all employees.

Opening hours: from 10.00am to 2.00am 7 days a week.

What you'll do at Pasta Evangelists:

• Attend meetings when required
• Embrace and embed new changes in PE systems and processes.
• Help the Team Leader to train the new starters according to the company guidelines.
• Coaching and supporting team members in their development. Highlights high performing individuals.
• Track team absences and report them to your Team Leader.
• Make sure all statutory and company Health, Safety and Food Hygiene regulations are complied and report to your Team Leader in case corrective actions are required.
• Help to create a customer focused environment.
• Manage and report all customer complaints (including the food poisoning and Foreign body allegation) in line with company policy.
• Implement the lead from the front mindset and set a clear example of Product quality for all to follow.
• Consistently seek to maximise the products available at all times, increasing sales and customer satisfaction.
• Assist the Team Leader in the communication of Sales Goals, striving to consistently exceed sales targets.
• Train the team on all new products enabling them to drive sales.
• Maximise the profitability of the Kitchen by understanding and controlling all kitchen costs (e.g. labour, food).
• Review all daily paperwork to ensure compliance and report to the Team Leader where necessary.

Who are you:

• You’ve worked in a fast-paced kitchen or food retail environment before and understand how priorities can quickly change.
• You are customer-focused, and enjoy interacting with customers.
• You don’t turn a blind eye to issues….. you jump on them and have a desire to solve them!
• You have a strong desire to fight for the product quality and will go the extra mile to deliver a strong customer experience.
• You are hugely detailed oriented and don’t ever cut corners
• You love working in a team and helping to manage other chefs in the kitchen!
• You can clearly communicate both verbally and in writing
• ... A pasta lover!

What we can offer:

• £13.00 per hour - £14.00 per hour from midnight onwards
• Monthly bonus according to site performance
• Join a dynamic, fast-moving & diverse team
• Regular team socials
• Free Pasta Evangelists products
• Referral Scheme bonus
• Cycle to work scheme
• Development Opportunities - you can grow inside the business