Assistant Stylist - Trainee Dog Groomer

Pets at Home; London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Join a well-respected pet care company, Pets at Home, as an Assistant Stylist in their Groom Room. You will play a crucial role in delivering excellent pet care while enhancing your skills through comprehensive training. With a focus on personal growth and customer service, this position offers competitive pay and various benefits, creating a supportive environment for individuals passionate about pets.

Benefits

28 days paid annual leave

Extra day off for your birthday

Life Assurance – 4 times your annual salary

Company pension contribution of 4%

Colleague discount of 20%

Qualifications

• Experience in a customer-facing role is preferred.
• Desirable experience in a professional grooming or pet care environment.

Responsibilities

• Deliver high standards of pet care in grooming salons.
• Demonstrate basic technical skills in dog grooming.

Skills

Customer Service

Flexibility

Handling Dogs

Education

iPet Level 3 training (desired)

Job description

Join Our Groom Room Team: Assistant Stylist Wanted!

About Us:

At Pets at Home, we’re passionate about pets and it shows. Our Pet Care Centres across the UK include grooming salons, retail stores, and veterinary practices, all dedicated to delivering the very best care and exceptional service for pets and their owners.

We believe in creating welcoming, supportive environments where team members can thrive. If you share our love for pets and our commitment to excellence, we’d love to meet you.

The Role:

Our Assistant Stylists are essential to the success of our Pets Grooming salons. You will deliver high standards of pet care while demonstrating basic technical skills in dog grooming, including handling techniques, equipment use, and pre-grooming preparation.

We will provide training, skills, and knowledge to help you deliver excellent service, reflecting our goal of being the 'Best Pet Care Business in the World'. We offer a competitive salary and support your growth through comprehensive training, including our Earn as You Learn programmes and skill-based pay enhancements.

We’re seeking individuals who are:

• Passionate about delivering excellent service.

• Flexible, with the ability to work a shift pattern across 6 days a week (we are closed on Sundays). You will be contracted for a minimum of 39 hours, with additional hours during busy periods, absences, or holidays.

• Experience working with or handling dogs in a professional grooming or pet care environment is desirable but not essential (please note that bathing and prepping your own dog does not qualify as professional experience). Experience in a customer-facing role is preferred.

• Experience in a target-driven environment is preferred but not mandatory.

Why Join Us?

We value and reward our colleagues in meaningful ways. Our benefits support your mental, emotional, and financial wellbeing, now and in the future. Some of our benefits include:

• Competitive pay plus commission, subject to targets.

• Certified iPet Level 3 training programme and qualification.

• 28 days paid annual leave, increasing to 33 days after 2 years (including bank holidays, pro-rata for contracted hours).

• Extra day off for your birthday.

• Life Assurance – 4 times your annual salary.

• Company pension contribution of 4%.

• Colleague discount of 20% across the Group, including 30% off on own brand products.

We celebrate diversity and are committed to creating an inclusive environment. We encourage all qualified candidates to apply, regardless of background or experience.

Click here to read our Values & Behaviours.

Click here for more details and other benefits.