Assistant Store Manager (Retail)

The Boots Company PLC; Belfast; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Assistant Manager to lead a dynamic team at their Opticians branch. This role involves enhancing the customer experience, managing store operations, and overseeing clinical activities. The company offers a robust training program to support your professional growth, alongside various career development opportunities. With a commitment to inclusivity and employee well-being, this position provides a unique chance to make a significant impact within a supportive environment. Join a team that values diversity and strives to make a difference in the community.

Benefits

Discretionary quarterly bonus

Employee discounts

Career development opportunities

Enhanced leave pay

Flexible benefits

Access to free counselling

Qualifications

• Experience in a customer-facing role is essential.
• Leadership or coaching experience is preferred.

Responsibilities

• Lead and inspire a team to deliver an exemplary customer journey.
• Manage store operations and clinical activities.

Skills

Customer Service

Leadership

Coaching

Desire to Learn

Job description

About the role

As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will work closely with the Store Manager to create and implement the commercial plan to grow and improve the business.

Your responsibilities will include customer service, store operations, and clinical activities such as patient pre-screening, dispensing, and accuracy checks.

You will manage a team with diverse experience and clinical knowledge, supporting their development through training and performance management, including creating rotas and conducting reviews.

Boots Opticians will support your professional growth through our industry-leading ‘Step into Optics’ training program and leadership development opportunities.

What you’ll need to have

• Experience in a customer-facing role
• Desire to learn
• Leadership or coaching experience

It would be great if you also have

• Experience working in a clinical environment

Our benefits

• Discretionary quarterly bonus
• Employee discounts for you and a second person (terms apply)
• Career development opportunities
• Enhanced leave pay and adoption benefits
• Flexible benefits including holiday buying, gym discounts, life assurance, and activity passes
• Access to free 24/7 counselling through TELUS Health

We offer additional benefits tailored to your needs. Find out more at boots.jobs/rewards. Note: Salary estimates on third-party sites may not be accurate.

Why Boots Opticians

We promote an inclusive environment where everyone can be themselves and reach their potential. We are proud to be an equal opportunity employer committed to diversity and positive working conditions. Join us and help us make a difference.

What's next

Thank you for your interest. If you apply, your application will be reviewed, and we will contact you for an interview if successful. We support flexible working arrangements and reasonable adjustments during the application process.

Boots is a 'Ban the Box' employer, considering applicants with criminal convictions on a case-by-case basis.