Assistant Store Manager — Lead Teams, Elevate Brand Experience

Hoka; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Global Mentorship Program

Uniform allowance

Employee discounts on Deckers brands

Job summary

HOKA in London is seeking an Assistant Store Manager to partner with the Store Manager to develop the team, deliver outstanding customer service and communicate the brand’s values. You will help align store operations with company goals while managing busy periods.

You will coach staff, drive sales, and collaborate with Marketing for in-store events, ensuring a seamless omni-channel experience and strong community engagement.

Qualifications

• Experience leading a retail team and driving sales targets.
• Strong communication and customer service skills.
• Ability to work under pressure during busy periods.

Responsibilities

• Partner with Store Manager to develop team members and achieve revenue goals.
• Deliver outstanding customer service and embody brand values.
• Coordinate with Marketing for in-store events and omni-channel experiences.

Skills

People management

Retail experience

Leadership

Communication

Tools

Microsoft Office

Job description

HOKA in London is seeking an Assistant Store Manager to partner with the Store Manager to develop the team, deliver outstanding customer service and communicate the brand’s values. You will help align store operations with company goals while managing busy periods.

You will coach staff, drive sales, and collaborate with Marketing for in-store events, ensuring a seamless omni-channel experience and strong community engagement.