Assistant Store Manager - Lead Teams, Drive KPIs

Starbucks Coffee Company; Manchester; Hybrid; GBP 26,000 - 32,000; Full time

Benefits offered by this job

28 days holiday

Free drinks & food on shift

Bean stock options

Training & Global Academy

Partner discounts

Life assurance

Interest-free loan

Employee assistance programme

Recognition programs

Long-term career opportunities

Job summary

Starbucks Manchester Fort Shopping Park is seeking an Assistant Store Manager to lead shifts, drive commercial results, and deliver world-class customer experiences. You will help build a high-performing team and ensure operational excellence in a fast-paced store environment.

You will coach partners, manage KPIs, and uphold Starbucks standards, while embracing the brand values and ensuring safety and quality customer service at all times.

Qualifications

• Experience leading a team in a dynamic, fast-paced retail or hospitality environment.
• Growth mindset with a drive to develop leadership skills.
• Ability to translate metrics into actionable improvements.

Responsibilities

• Lead shifts to deliver commercial results and world-class customer experience.
• Own KPIs such as labour efficiency, waste, and sales performance.
• Ensure shift deployment aligns with planned roles and routines.
• Coach partners and provide feedback to raise performance.

Skills

Team leadership

Commercial acumen

Customer experience focus

Job description

Starbucks Manchester Fort Shopping Park is seeking an Assistant Store Manager to lead shifts, drive commercial results, and deliver world-class customer experiences. You will help build a high-performing team and ensure operational excellence in a fast-paced store environment.

You will coach partners, manage KPIs, and uphold Starbucks standards, while embracing the brand values and ensuring safety and quality customer service at all times.