Assistant Store Manager - Lead Teams & Delight Customers

The Foschini Group / TFG London; Greater London; On-site; GBP 24,000 - 34,000; Part time

Benefits offered by this job

Free clothing allowance

70% off staff discount

Financial and Wellbeing support

Enhanced Maternity package

Virtual GP service - 24/7

Job summary

Phase Eight, part of The Foschini Group (TFG London), is seeking an Assistant Manager for its Westfield Stratford store on a 32-hour maternity contract. You will lead on the shopfloor, support the Store Manager, and deliver an exceptional customer experience.

You will mentor and develop a team, balancing strong people leadership with commercial focus to maximise branch performance while maintaining high standards and an inclusive culture.

Qualifications

• Customer-focused leader with experience in a fast-paced retail environment.
• Experience coaching and upskilling team members to reach potential.

Responsibilities

• Lead by example on the shopfloor and ensure outstanding customer service.
• Assume managerial duties in the absence of the Store Manager and drive teamwork.
• Maintain a commercial approach to operations, maximizing branch performance.
• Support the Store Manager in delivering the store vision and recognizing team strengths.

Skills

People leadership

Customer service

Store operations

Job description

Phase Eight, part of The Foschini Group (TFG London), is seeking an Assistant Manager for its Westfield Stratford store on a 32-hour maternity contract. You will lead on the shopfloor, support the Store Manager, and deliver an exceptional customer experience.

You will mentor and develop a team, balancing strong people leadership with commercial focus to maximise branch performance while maintaining high standards and an inclusive culture.