Store Manager - Bournemouth

The Foschini Group / TFG London; Bournemouth; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Free clothing allowance

Staff discount 70%

34 days holiday entitlement

Financial and wellbeing support

Enhanced maternity package

Virtual GP service - 24/7

Job summary

TFG London is opening a new Brand House in Bournemouth and seeks a Store Manager to lead the team, drive a 5* customer experience and deliver commercial excellence to impact KPIs and sales figures.

You will lead a high-energy store, coach a diverse team, and stay hands-on on the shop floor, showcasing product knowledge and brand standards in a fast-paced retail environment.

Qualifications

• Experience in leading high-performing retail teams.
• Lives and breathes customer service and delivers a premium shopping experience.
• Strong people leadership and coaching abilities.

Responsibilities

• Lead from the front, creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
• Drive success by tracking performance, spotting growth opportunities, and boosting sales and energy in the store.
• Coach with care, developing a diverse, happy team that grows in confidence and capability every day.
• Champion people, encouraging your team to bring their full selves to work and helping them thrive.
• Connect with customers, being on the shop floor and sharing style knowledge authentically.

Skills

Retail leadership

Customer service

Decision making under pressure

Team building

Job description

Here at TFG London we have some of the UK's most successful premium fashion and lifestyle brands including Hobbs, Phase Eight and Whistles and we are about to embark on our most exciting project yet...

We are opening our new TFG Brand House in Castle Point shopping centre and are looking for a talented Store Manager to lead the team. With all our brands under one roof, you will play a collaborative role in promoting a 5* customer experience and drive commercial excellence to impact KPIs and overall sales figures.

What you'll do

• Lead from the front, creating a store environment where your team feels inspired, supported and ready to give customers an amazing experience.
• Drive success by keeping an eye on performance, spotting growth opportunities, and thinking commercially to boost sales and energy in the store.
• Coach with care, developing a diverse, happy team that grows in confidence and capability every day.
• Champion people, encouraging your team to bring their full selves to work and helping them thrive in their own way.
• Connect with our customers, being out on the shop floor and sharing your style knowledge in an authentic way.

Who you'll be

• A natural motivator with a positive mindset who knows how to get the best from people.
• Experienced in leading high-performing retail teams.
• Confident, calm under pressure, and great at making decisions that put both people and performance first.
• Someone who lives and breathes customer service, loves being on the shopfloor, and thrives in a fast-paced environment.
• Passionate about teamwork – you lead with empathy and bring people together through trust and encouragement.

What's in it for you?

It’s not all about what you can do for us, we will give you the tools, the support, and the time to develop your career in the direction you want to go. Alongside that, we have some great benefits which include:

• Free clothing allowance
• 70% off staff discount
• Up to 34 days holiday entitlement
• Financial and Wellbeing support
• Enhanced Maternity package
• Virtual GP service - 24/7
• Plus much more!

About Us

Headquartered in London, TFG London comprises three premium British brands, including the leading womenswear retailers Hobbs, Whistles and Phase Eight. The business is wholly owned by The Foschini Group Limited, a leading South African retail Group with more than 4,000 outlets in 32 countries.

TFG London has taken advantage of the challenging retail market to build a strong, profitable and growing presence within premium womenswear. It first acquired the international womenswear retailer, Phase Eight in January 2015. This acquisition was followed by that of the contemporary womenswear brand Whistles in March 2016 and premium British womenswear brand Hobbs in November 2017.

With plans for future growth in its brand portfolio, both organically and through acquisition, both in the UK and internationally, w e are entrepreneurial in our spirit and passionate about exceeding our customers’ expectations in everything we do.

TFG London Inclusion and Diversity statement of commitment:

At TFG London and across all our brands we are committed to creating an inclusive culture that welcomes, develops and celebrates a diversity of backgrounds, experiences, cultural references and ideas and opinions within our business.

We are working together to ensure our environment is one where difference is not only respected but encouraged and celebrated and people can bring their authentic, unique selves to work, where their contribution is valued, ability enhanced, and perspective appreciated.

Store Manager - Bournemouth

• Brand: TFG
• Location: Bournemouth
• Department: Retail
• Vacancy Type: Permanent
• Salary Details: Competitive plus benefits
• Hours Per Week: 40