Assistant Store Manager: Lead Team, Elevate Service & Sales

Matalan; Accrington; Híbrido; GBP 28.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

20% colleague discount

25 days annual leave + bank holidays (

Optional extra holiday buy scheme

Plus 1 extra day leave for wellbeing

Thrive Recognition Scheme

Employee Assistance Programme & Well–b

Pension Scheme

Retail Rewards platform

Career development opportunities

Descripción de la vacante

Matalan is seeking an Assistant Store Manager to support the Store Manager in driving top-line performance and profitability. You will lead a high-performing team, coach staff, and ensure excellent customer service while upholding VM standards.

You will analyse daily sales, identify opportunities for improvement, and champion an inclusive culture. The role offers competitive pay, benefits, and career progression within a busy volume retail environment.

Formación

• Previous retail management experience ideally within a volume retailer.
• Strong leadership and communication skills with a customer-first approach.
• Ability to analyse sales performance and drive actions across the team.

Responsabilidades

• Support the Store Manager to exceed sales and KPI targets.
• Lead, coach and develop the store team for peak performance.
• Drive VM standards and ensure stock availability.
• Conduct regular performance reviews and feedback sessions.
• Ensure compliance and audit activities across the store.

Conocimientos

Retail management

KPI analysis

Customer engagement

Leadership

Coaching

Data interpretation

Herramientas

VM standards

Descripción del empleo

Matalan is seeking an Assistant Store Manager to support the Store Manager in driving top-line performance and profitability. You will lead a high-performing team, coach staff, and ensure excellent customer service while upholding VM standards.

You will analyse daily sales, identify opportunities for improvement, and champion an inclusive culture. The role offers competitive pay, benefits, and career progression within a busy volume retail environment.