Assistant Store Manager - Lead Sales & Service

Matalan

Leeds

On-site

GBP 24,000 - 32,000

Full time

7 days ago

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Benefits offered by this job

Colleague discount 20%

25 days annual leave + bank holidays

Holiday buy scheme

Extra day leave for wellbeing

Thrive Recognition Scheme

Employee Assistance Programme

Wellbeing support

Life Assurance

Retail Rewards platform

Pension Scheme

Career development

Job summary

Matalan is recruiting an Assistant Store Manager in Leeds to help drive sales and profitability while delivering exceptional customer experiences. You will support the Store Manager, lead a high-performing team, and ensure compliance with company standards.

The role focuses on developing people, driving visual merchandising, and maximizing stock availability to meet KPIs. Strong leadership and communication are essential for success in this volume retail environment.

Qualifications

Proven leadership and team management experience.
Strong customer engagement and service skills.
Good analytical and data interpretation abilities.
Ability to develop others and manage performance.

Responsibilities

Collaborate with store management to drive performance and succession planning.
Coach team to deliver excellent customer experience and service standards.
Analyze daily sales performance and guide actions to improve results.
Lead compliance and audit activities across the store.
Conduct regular performance reviews and provide feedback for development.
Ensure visual merchandising is applied to deliver an inspiring shopping experience.