Assistant Store Manager: Lead, Coach & Elevate Team

Dr. Martens plc; Exeter; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Bonus incentives

Welcome pair of Docs

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Opportunities for growth

Complimentary access to virtual GP via

Employee Assistance Programme & Mental

Job summary

Dr. Martens Exeter is seeking an engaging Assistant Store Manager to lead our diverse team and deliver outstanding service.

You will work alongside the Store Manager, coaching the team, ensuring stock, visual merchandising, and health and safety standards meet our brand expectations. The role requires experience in fashion retail, coaching skills, a sales-focused mindset, strong English, and proficiency with Microsoft Office and POS systems.

Qualifications

• Experience as Assistant Store Manager or Supervisor in fashion/lifestyle brands.
• Confident in coaching, developing and mentoring teams.
• Sales oriented and able to drive store goals and objectives.
• Fluency in English at business level; additional languages a plus.
• Good IT skills – proficient with Microsoft Office and POS systems.

Responsibilities

• Take day-to-day retail operations in line with company expectations (coaching, sales analysis, visual merchandising and administration).
• Cover store manager duties in their absence and ensure health & safety standards.
• Achieve set KPIs (sales, CR, UPT) in line with the store P&L budget.
• Lead and maintain high standards of customer experience and product knowledge.
• Manage stock processes including stock takes, deliveries, and loss prevention.

Skills

Store management experience

Coaching & mentoring

Sales driven

English fluency

IT skills

Tools

Microsoft Office

POS systems

Job description

Dr. Martens Exeter is seeking an engaging Assistant Store Manager to lead our diverse team and deliver outstanding service.

You will work alongside the Store Manager, coaching the team, ensuring stock, visual merchandising, and health and safety standards meet our brand expectations. The role requires experience in fashion retail, coaching skills, a sales-focused mindset, strong English, and proficiency with Microsoft Office and POS systems.