Assistant Store Manager – Footwear Brand, Growth & Perks

Dr. Martens plc; Exeter; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Bonus incentives

65% off all footwear

50% off all accessories

2 paid volunteer days per year

Generous holiday allowance

Matched pension contributions

Opportunities for growth

Access to mental health support

Résumé du poste

Dr. Martens Exeter is hiring an Assistant Store Manager to lead a diverse team and drive exceptional customer service. You’ll partner with the Store Manager to deliver outstanding retail execution and nurture team development, ensuring store standards and performance align with company objectives.

You will coach staff, monitor KPIs, manage stock and collaborate with regional and head office to implement commercial decisions that support growth and a great customer experience.

Qualifications

• Similar experience in an Assistant Store Manager or Supervisor role, ideally within fashion/lifestyle.
• Confident in coaching, developing and mentoring teams.
• Sales oriented and able to drive others to achieve store goals and objectives.
• Fluency in English at a business level. Additional languages would be a benefit.
• Good IT skills – confident to use Microsoft Office and POS systems.

Responsabilités

• Take responsibility of day-to-day retail operations to company expectations (Coaching, sales analysis, visual merchandising and administration).
• Assume complete responsibility of the store & team in absence of the Store Manager.
• Take responsibility for health & safety and security issues within the store.
• Achieve set KPI’s (i.e. Sales/CR/UPT) in line with the store P&L budget.
• Leading and implementing high standards of customer experience and product knowledge within the team through a coaching approach.
• Ensuring appropriate stock management procedures are followed including stock take, process deliveries, loss prevention actions etc.
• Work closely with your Store Manager, Regional Manager and Head Office functions to take commercial decisions for your store in line with our business objectives.

Connaissances

Coaching

Team leadership

Sales orientation

Business English

IT skills

Outils

Microsoft Office

POS systems

Description du poste

Dr. Martens Exeter is hiring an Assistant Store Manager to lead a diverse team and drive exceptional customer service. You’ll partner with the Store Manager to deliver outstanding retail execution and nurture team development, ensuring store standards and performance align with company objectives.

You will coach staff, monitor KPIs, manage stock and collaborate with regional and head office to implement commercial decisions that support growth and a great customer experience.