Assistant Store Manager - Hospitality Growth Lead

Village Hotels - Maidstone - Starbucks; Maidstone; Sur place; GBP 27 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pay & Flexibility

Gym Membership

Room discounts

Food & Drink Discounts

Mental Health Support

Development Program

Résumé du poste

Village Hotels Maidstone, in partnership with Starbucks, seeks an Assistant Store Manager to lead from the front during busy mornings and large rush periods. You’ll balance commercial acumen with people development, ensuring profitability and a positive guest experience.

On the floor coaching a barista, forecasting labour, managing rosters, and analyzing data to boost performance are core. Expect early starts, evenings, and weekend shifts in a fast-paced hospitality setting.

Qualifications

• Role requires leadership in fast-paced hospitality.
• You read data, forecast labour, and manage budgets while maintaining guest experience.
• You coach staff on the floor and handle customer issues with composure.
• Flexible with early starts, evenings, and weekends.

Responsabilités

• Forecast labour and tackle the rota, analysing data to drive performance.
• Coach a barista on the floor and handle customer hiccups with poise.
• Ensure coffee quality and oper­ational standards under pressure.
• Collaborate with Store Manager and hotel departments to avoid silos.

Connaissances

Commercial Mind

Talent Developer

Operational Brilliance

Unflappable Energy

Description du poste

Village Hotels Maidstone, in partnership with Starbucks, seeks an Assistant Store Manager to lead from the front during busy mornings and large rush periods. You’ll balance commercial acumen with people development, ensuring profitability and a positive guest experience.

On the floor coaching a barista, forecasting labour, managing rosters, and analyzing data to boost performance are core. Expect early starts, evenings, and weekend shifts in a fast-paced hospitality setting.