Assistant Store Manager: Team Lead in Retail Tools

Machine Mart; Wolverhampton; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Staff discounts

Company pension scheme

Life cover

Retail Trust wellbeing platform

24-hour helpline for support services

Discounts on brands and holidays

Role-specific training

Job summary

Machine Mart are seeking a store supervisor to work alongside the Store Manager in our Wolverhampton branch. You’ll be a hands-on leader, guiding a small team to deliver excellent customer service and hit sales targets.

You'll co-lead 4–6 staff, ensuring smooth day-to-day operation and a positive shopping experience for customers. Hours are up to 45 per week, with time off in lieu for extra hours. Employee benefits apply.

Qualifications

• Proven experience in a retail customer service orientated or sales environment.
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment.
• Able to demonstrate knowledge of our product range and sell accordingly.
• Proven ability to deliver excellent customer service and achieve sales targets.
• Confident, enthusiastic team player with strong numeracy and basic computer literacy.

Responsibilities

• Share joint responsibility for the day-to-day running of the store with the Store Manager.
• Lead by example and co-manage a small team of 4–6 staff.
• Motivate the team to deliver great customer experiences and achieve challenging sales targets.
• Build rapport with customers, guide them through choices, and ensure satisfaction.

Skills

Retail experience

Supervisory experience

Customer service

Sales targets

Numeracy

Team player

Self-motivation

IT literacy

Tools

POS systems

Job description

Machine Mart are seeking a store supervisor to work alongside the Store Manager in our Wolverhampton branch. You’ll be a hands-on leader, guiding a small team to deliver excellent customer service and hit sales targets.

You'll co-lead 4–6 staff, ensuring smooth day-to-day operation and a positive shopping experience for customers. Hours are up to 45 per week, with time off in lieu for extra hours. Employee benefits apply.