Assistant Store Manager

Lovisa Pty Ltd; Sunderland; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a fast-fashion retail brand as a Support Manager, where you will assist in store operations, motivate the team, and ensure exceptional customer experiences. This role offers training for career progression and the chance to develop leadership skills in a vibrant environment.

Benefits

Top-notch training for becoming a support manager

Generous discount on jewelry

Opportunities to champion piercing or stock-take

Team Referral Rewards Program

Qualifications

• Strong desire to develop leadership, management, or supervisory experience.
• Experience in a face-to-face customer environment.

Responsibilities

• Support the Store Manager in all store operations and manage in their absence.
• Motivate, coach, and develop the in-store team alongside the Store Manager.
• Create a store environment with exceptional customer experience and standards.

Skills

Leadership

Motivation

Customer Service

Fashion Awareness

Job description

Lovisa is a fast-fashion retail brand with a global presence, known for its energetic growth. See us at careers.lovisa.com

Benefits

1. An early step in a management career in fashion
2. Top-notch training for becoming a support manager (including piercing training!)
3. A history of employees progressing into store manager roles
4. Opportunity to participate in the Global Future Lovisa Leader program
5. Support from experienced store and regional managers
6. Opportunities to champion piercing or stock-take across stores
7. Regional Champion program (covering for the Regional Manager for a day!)
8. Working with trendy, on-trend customers
9. Bright, welcoming store environment
10. Easy-to-explain products
11. Training programs designed for retail career progression
12. Team Referral Rewards Program
13. Generous discount on our jewelry

Full Job Description

1. You will have a passion for fashion
2. Support the Store Manager in all store operations and manage in their absence
3. Motivate, coach, and develop the in-store team alongside the Store Manager
4. Help achieve excellent results
5. Create a store environment with exceptional customer experience and standards
6. Build strong relationships

About You

1. Strong desire to develop leadership, management, or supervisory experience
2. Drive to motivate others and deliver great results
3. Fashion-aware with knowledge of the latest trends
4. Experience in a face-to-face customer environment

We support diverse cultures and value the unique knowledge and experience of our team. We celebrate our global presence by fostering a culturally diverse team worldwide.