Assistant Shop Manager

JR United Kingdom; Darlington; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a dynamic team as an Assistant Store Manager at a leading retail company, where you will empower your team to achieve ambitious targets while ensuring exceptional customer service. This role offers the chance to develop your leadership skills in a supportive environment, with opportunities for career progression and personal growth. Enjoy competitive benefits, including a generous holiday allowance, healthcare plans, and exclusive discounts. If you're passionate about retail and ready to make a difference, this is the perfect opportunity for you.

Benefits

Exceptional career progression

Competitive salary

Healthcare plans

50% discount on EE mobile package

25 days’ holiday plus birthday off

Chance to win all-expense-paid trips

BT TV membership

Qualifications

• Experience in coaching and building capability in a team.
• Ability to lead teams to strong commercial and customer results.

Responsibilities

• Lead and develop a team of tech-savvy individuals.
• Support the Store Manager with daily operations.
• Create a welcoming environment for customers.

Skills

Team Leadership

Customer Service

Sales Management

Coaching and Development

Commercial Awareness

Job description

Social network you want to login/join with:

Role Overview

From wowing customers to nurturing colleagues, this is a role where you can make a difference – all while perfecting the skills you’ll need to one day have a store of your own. As one of our Assistant Store Managers, you’ll make our customers feel comfortable and your team feel right at home. Helping them to hit their targets and get up to speed on the latest tech, you’ll find out how amazing it feels when a plan comes together. So, no more counting down the clock. Your future starts here.

What you’ll do:

1. Lead, engage and develop your team of tech-whizzes and people pros
2. Empower that team to reach their ambitious targets
3. Create an environment where every customer feels at ease
4. Support the Store Manager with the day-to-day running of the store
5. Have some experience of coaching and building capability in a team
6. Have an ability to lead teams to strong commercial and customer results
7. Have some experience of managing your store in your Store Manager's absence
8. Have experience of driving customer service in a sales and service environment
9. Be self-motivated and proactive
10. Possess an ability to set and carry out long-term plans
11. Have established coaching and development skills

What’s in it for you?

• Exceptional career progression in Retail and to other areas of BT with our Aspire internal development programme
• Competitive salary
• The opportunity to significantly increase your earnings, depending on your store and team performance
• Competitive healthcare and BT share plans
• 50% discount on an EE mobile package (30% for Friends and Family)
• 25 days’ holiday (pro-rata) with the opportunity to buy a further 5 days, plus your birthday off
• The chance to win once-in-a-lifetime all-expense-paid trips and prizes
• BT TV, including BT Sport and NOW Entertainment Membership

About EE

Empowered, challenged, supported and rewarded, our people are the key to our success. Our people keep customers happy with great service, and our network, named best in the UK, is keeping their digital lives connected. Since becoming part of the BT family, we’ve focused on creating an energising culture that makes EE an even better place to build a career. We’re at the top of our game, and this is your chance to join us.

At EE, we’re creating an inclusive working environment where people from all backgrounds can succeed. Diversity makes sense for us, for our customers and for our future. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.

We’re therefore open to considering flexible working, such as part-time hours or other flexible options. We also offer emergency time off for dependants in addition to generous maternity and paternity leave. It’s our way of helping people find a job that suits them, so talk to us during the recruitment process to find out where you could fit in.

If you’re thinking about working for the UK’s biggest and fastest network, why not follow our recruitment channels on Twitter, LinkedIn and Glassdoor. Packed with the latest jobs, company news and career stories, it could be a great move.