Assistant Store Manager

C2 Recruitment Ltd; Newcastle upon Tyne; On-site; GBP 28,000; Full time

Job summary

Join a contemporary jewellery brand as an Assistant Store Manager in Newcastle upon Tyne and be part of an exciting retail revolution. This role is not just about managing a store; it's about creating unforgettable customer experiences and leading a passionate team. With full training in piercing and jewellery welding, you will have the opportunity to grow your skills and career in a dynamic environment. Enjoy competitive salary, commission, and unique perks like a jewellery allowance and birthday day off. If you're ready to embrace a hands-on role in a globally expanding brand, this is the perfect opportunity for you.

Benefits

Jewellery allowance

Generous staff discount

Career progression

Incentives and competitions

Birthday day off

Qualifications

• 2-3 years of retail experience, ideally in jewellery or fashion.
• Proven ability to lead and motivate high-performing teams.

Responsibilities

• Deliver world-class customer experiences and support store performance.
• Coach and develop team members while managing stock and operations.

Skills

Retail Management

Team Leadership

Customer Service

Sales Performance

KPI Understanding

Education

2-3 years' experience in retail

Job description

Assistant Store Manager
Contemporary Jewellery brand

Newcastle
£28,000 + Commission

This is not your typical retail role!

We're working with a trend-led brand that's redefining what it means to shop for jewellery. Think immersive experiences, permanent jewellery, curated piercings and fine-line tattoos - all under one roof. With global expansion well underway and over 1,000 stores on the horizon, this is your chance to be part of something bold and exciting.

About the Role

As Assistant Store Manager, you'll be the driving force behind a dynamic retail environment. You'll support the Store Manager to ensure smooth daily operations while delivering an unforgettable luxury experience. From energising your team to learning hands-on specialist services like piercing and jewellery welding, this role is as varied as it is rewarding.

If you're commercially savvy, passionate about retail, and love leading from the front, this could be your perfect next step.

What You'll Be Doing

• Delivering a world-class customer experience that's warm, personal and unforgettable
• Supporting all aspects of store performance - from sales to service and everything in between
• Becoming fully trained in Piercing & Jewellery Welding - full certification provided
• Coaching and developing your team to help them shine
• Managing stock, visual standards and store operations with care and consistency
• Stepping up in the Store Manager's absence to lead with confidence and clarity

What We're Looking For

• 2-3 years' experience in retail - ideally in jewellery, fashion or lifestyle brands
• Proven ability to lead, motivate and develop high-performing teams
• Customer-first mindset and a natural flair for styling and personalisation
• Sales-driven with a solid understanding of KPIs and store profitability
• Flexible, hands-on and ready to embrace specialist training
• Comfortable working evenings, weekends and during peak trading periods

Why Apply?

• Competitive salary, commission and bonuses
• Full training provided in Piercing & Jewellery Welding
• Jewellery allowance and generous staff discount
• Career progression with a globally expanding brand
• Incentives, competitions and recognition
• Birthday day off - because you deserve it

If you're ready to grow your leadership career in a progressive and exciting retail environment, we want to hear from you.

Apply now and find out more about this exciting opportunity!