Assistant Store Leader — Omni-Channel & Team Growth

Tapestry, Inc.; Portsmouth; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Inclusive environment

Career progression

Volunteer day per year

Ambassador Programme

Social events

Equity Inclusion & Diversity

Employee discount

Incentive programme

Job summary

Kate Spade New York in Portsmouth is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity through leadership, coaching, and operational excellence on the sales floor.

You will drive omni-channel and virtual selling, empower the team to deliver personalized experiences, recruit and develop talent, and own store sales plans while upholding brand standards.

Qualifications

• 2+ years of retail management experience.
• Strong leadership, communication, and organizational skills.
• Proficient with Microsoft Word, Excel, PowerPoint, and Outlook; experienced with retail systems.

Responsibilities

• Model Kate Spade service behaviors and lead a high-energy, client-focused environment.
• Drive omni-channel and virtual selling; ensure clienteling through client books, outreach, and loyalty programs.
• Recruit, onboard, and develop diverse talent; provide coaching and manage underperformance.
• Own store sales plans and forecasts; create action plans to address business opportunities.
• Oversee opening/closing procedures, cash handling, and payroll budgets; ensure compliance with policies.

Skills

Retail management

Leadership

Customer service

English proficiency

Retail analytics

Tools

Microsoft Office

Retail systems

Job description

Kate Spade New York in Portsmouth is seeking an Assistant Store Leader to partner with the Store Leader to maximize store productivity through leadership, coaching, and operational excellence on the sales floor.

You will drive omni-channel and virtual selling, empower the team to deliver personalized experiences, recruit and develop talent, and own store sales plans while upholding brand standards.