Assistant Store Manager: Lead, Coach & Drive Results

BT Group; Reading; On-site; GBP 25,000 - 32,000; Full time

Benefits offered by this job

Uncapped commission scheme

Private GP access

Carer’s Leave

Family Leave: 18 weeks full pay

Staff discounts on EE & BT products

Career development support

Season Ticket Travel Loan

Volunteering Days

Private Healthcare (optional)

Job summary

BT Group's EE division in Reading seeks an Assistant Store Manager to lead a store team, energise the shop floor, and deliver outstanding customer experiences. You’ll support the Store Manager, coach colleagues, and drive performance through coaching and clear communication.

You’ll thrive on connection, motivate others with a positive attitude, and help the store hit its goals while ensuring excellent service and product knowledge.

Qualifications

• Experience delivering high-quality customer service in a sales environment.
• Experience coaching and leading teams to achieve targets.
• Strong communication and leadership skills.

Responsibilities

• Support Store Manager to run daily store operations.
• Coach and develop the team to improve performance.
• Drive sales and customer satisfaction on the shop floor.
• Represent EE brand and uphold store standards.

Skills

Customer service

Team leadership

Coaching & development

Adaptability

Job description

BT Group's EE division in Reading seeks an Assistant Store Manager to lead a store team, energise the shop floor, and deliver outstanding customer experiences. You’ll support the Store Manager, coach colleagues, and drive performance through coaching and clear communication.

You’ll thrive on connection, motivate others with a positive attitude, and help the store hit its goals while ensuring excellent service and product knowledge.