Assistant Store Leader: Drive KPIs & Customer Experience

Starbucks Coffee Company; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

28 days holiday including Bank Holidays

Free drinks and food when on shift

Bean stock options

Comprehensive training programs

30% partner discount

Employee Assistance Programme

Interest-free loans for rental deposits

Recognition schemes

Job summary

Starbucks Coffee Company is hiring an Assistant Manager in Birmingham to lead shifts and deliver exceptional customer experiences. You will own operational standards, performance metrics, and partner engagement, driving commercial results.

The ideal candidate brings leadership experience in a dynamic retail environment and embraces the Starbucks values. Benefits include 28 days of holiday, free drinks, and excellent career advancement opportunities.

Qualifications

• Previous experience in a leadership role within a fast-paced retail or hospitality environment.
• Ability to manage both operational priorities and people.
• Strong commitment to Starbucks mission and values.

Responsibilities

• Lead shifts to ensure commercial results and a world-class customer experience.
• Own KPIs focused on operational and sales performance.
• Train and coach partners to maintain quality and efficiency.

Skills

Team leadership

Customer focus

Operational management

Coaching

Job description

Starbucks Coffee Company is hiring an Assistant Manager in Birmingham to lead shifts and deliver exceptional customer experiences. You will own operational standards, performance metrics, and partner engagement, driving commercial results.

The ideal candidate brings leadership experience in a dynamic retail environment and embraces the Starbucks values. Benefits include 28 days of holiday, free drinks, and excellent career advancement opportunities.