Assistant Shop Manager – Pershore

St Richard's; United Kingdom; Remote; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Benenden Healthcare

Flexible working

Family friendly policies

Free Will writing service

Supportive team culture

Job summary

St Richard's Hospice in Pershore is seeking an Assistant Shop Manager to join our busy charity shop team. This role will support the Shop Manager, supervise volunteers, and help drive income through retail excellence and excellent customer service.

You will be responsible for merchandising, displays, and team leadership across weekdays and weekends, contributing to the hospice's care services for Worcestershire patients and families.

Qualifications

• Experience in a retail environment with customer service focus.
• Ability to motivate and supervise a team of volunteers.

Responsibilities

• Assist in running the Pershore shop and deputise for the Shop Manager.
• Drive income targets and maximise sales through merchandising and service excellence.
• Recruit, train and supervise volunteers to support shop operations.
• Create engaging shop displays to attract customers and improve performance.

Skills

Retail experience

Team leadership

Job description

Job titleAssistant Shop Manager – Pershore

Hours 30 hours per week worked over 4 days across the week to include weekend working

Contract Permanent

Location Units 3 & 4, Billings House, Pershore WR10 1EY

The role

We have an exciting opportunity for you to join the team as an Assistant Shop Manager working at our Pershore Shop. The post holder will play a key role working closely with and deputising for the Shop Manager in all aspects of the running a thriving and busy charity shop.

Our retail roles are full of variety and can range from using your creativity and flair in all aspects of merchandising the shop, to then, recruiting and training our wonderful team of shop volunteers.

You will assist in achieving set income targets and maximising sales, where you can make a real difference in contributing to the income generation for St Richard’s Hospice and raise the funds needed to provide care to patients and loved ones across Worcestershire.

About you

You will have excellent customer service and have experience and working knowledge within a retail environment, ideally with team leader or management experience. You will also have the ability to work cohesively and motivate a team.

You will be business minded and be commercially aware, with a creative eye for fabulous window and shop displays. This is a standout opportunity to further develop your retail skill set, experience, and leadership skills in a supportive working environment.

The positions require an Enhanced Disclosure and Barring Service check. This role may require supervision of volunteers under the age of 18.

What we offer

We offer a competitive salary and a wide range of benefits including;

• Fantastic team where everyone is welcomed and empowered to give their best
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc.
• Opportunities for flexible working
• Family friendly policies
• Free Will writing service

Find out more

We would encourage visits to the Pershore Shop to find out more and speak to the team.