Assistant Shop Manager – Malvern Department Store

ST RICHARDS HOSPICE FOUNDATION; Malvern Hills; On-site; GBP 27,000 - 28,000; Part time

Benefits offered by this job

Fantastic team

Supportive management

Pension scheme

Benenden Healthcare

Flexible working

Family friendly policies

Free Will writing service

Job summary

St Richard’s Hospice in Malvern is seeking an Assistant Shop Manager for our charity shop, working 15 hours over two days, including weekends. You will deputise for the Shop Manager, lead volunteers, and drive sales and income targets to support patient care across Worcestershire.

You will bring customer-focused retail experience, leadership flair, and a creative eye for window displays. The role involves managing a team and ensuring excellent service within a supportive charity environment.

Qualifications

• Experience in a retail environment with customer focus.
• Ability to lead and motivate a team.
• Strong communication and front-line service.
• Understanding of shop merchandising and display.

Responsibilities

• Support the Shop Manager and deputise as needed.
• Lead shop team and volunteers.
• Help achieve income targets and maximise sales.
• Contribute to merchandising and displays.
• Ensure excellent customer service.

Skills

Customer service

Retail experience

Team leadership

Motivating others

Commercial mindset

Visual merchandising

Job description

Assistant Shop Manager – Malvern Department Store

Job titleAssistant Shop Manager – Malvern Department Store

Hours15 hours per week worked over 2 days across the week to included weekend working

Salary£26,650 – £27,289 FTE. Pro rata salary £10,660 – £10,915

Contract Permanent

LocationMalvern

The role

We have an exciting opportunity for you to join the team as an Assistant Shop Manager working at our Malvern Department Shop. The post holder will play a key role working closely with and deputising for the Shop Manager in all aspects of the running a thriving and busy charity shop.

Our retail roles are full of variety and can range from using your creativity and flair in all aspects of merchandising the shop, to then, recruiting and training our wonderful team of shop volunteers.

You will assist in achieving set income targets and maximising sales, where you can make a real difference in contributing to the income generation for St Richard’s Hospice and raise the funds needed to provide care to patients and loved ones across Worcestershire.

About you

You will have excellent customer service and have experience and working knowledge within a retail environment, ideally with team leader or management experience. You will also have the ability to work cohesively and motivate a team.

You will be business minded and be commercially aware, with a creative eye for fabulous window and shop displays. This is a standout opportunity to further develop your retail skill set, experience, and leadership skills in a supportive working environment.

The positions require an Enhanced Disclosure and Barring Service check. This role may require supervision of volunteers under the age of 18.

What we offer

We offer a competitive salary and a wide range of benefits including;

• Fantastic team where everyone is welcomed and empowered to give their best
• Supportive management – keen to develop you
• Pension scheme
• Benenden Healthcare offering diagnosis, treatment, 24/7 GP and mental health advice lines, discounts etc.
• Opportunities for flexible working
• Family friendly policies
• Free Will writing service

Find out more

We would encourage visits to the Malvern Department Store to find out more and speak to the team.

Or please contact People Services on 01905 763963 or email [e-mail]

Closing date: Flexible

Interview date: Flexible