Assistant Shop Manager — Lead a Busy Store & Grow

the Public House Group; Greater London; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

50% off food and drink in venues

Enhanced maternity/paternity pay after

Stream financial wellbeing platform

Employee of the Month £150 meal for 2

Career progression and training

24/7 Health and Wellbeing support

Employee referral scheme

Benefits platform with discounts

Job summary

Public House Group is opening a new general store in Charlbury and seeks an Assistant Shop Manager to help run day-to-day operations, lead the team and deliver outstanding guest experiences.

You will assist with recruitment, training, stock management and reporting, ensuring shop safety and compliance while building a welcoming, fast-paced environment that reflects British produce and the group's values.

Qualifications

• Previous supervisory experience in retail, ideally within food and beverage.
• Experience leading busy teams and creating a positive working environment.
• A passion for delivering outstanding guest experiences.
• Strong attention to detail, with confidence managing day-to-day finances and reporting.
• Highly organised, able to plan your own week and your team's, and stay calm under pressure in a fast-paced environment.

Responsibilities

• Support the Shop Manager in running the shop day to day, stepping up to lead the team in their absence.
• Lead, supervise and motivate the shop team, creating a positive and supportive place to work.
• Help with recruitment, inductions, training, coaching and rotas, so the team has the skills to deliver consistently great service.
• Run opening and closing procedures, making sure the shop is always ready to trade.
• Assist with weekly and month-end reporting, stock deliveries and wastage records.
• Keep the shop safe, clean and compliant, including food hygiene, health and safety, fire safety and licensing requirements.

Skills

Supervisory experience

Retail experience

Guest experience

Attention to detail

Highly organised

Communication skills

Flexibility

Job description

Public House Group is opening a new general store in Charlbury and seeks an Assistant Shop Manager to help run day-to-day operations, lead the team and deliver outstanding guest experiences.

You will assist with recruitment, training, stock management and reporting, ensuring shop safety and compliance while building a welcoming, fast-paced environment that reflects British produce and the group's values.