Assistant Shop Manager

the Public House Group; Greater London; Hybrid; GBP 21,000 - 29,000; Full time

Benefits offered by this job

50% off food and drink in venues

Enhanced maternity/paternity pay after

Stream financial wellbeing platform

Employee of the Month £150 meal for 2

Career progression and training

24/7 Health and Wellbeing support

Employee referral scheme

Benefits platform with discounts

Job summary

Public House Group is opening a new general store in Charlbury and seeks an Assistant Shop Manager to help run day-to-day operations, lead the team and deliver outstanding guest experiences.

You will assist with recruitment, training, stock management and reporting, ensuring shop safety and compliance while building a welcoming, fast-paced environment that reflects British produce and the group's values.

Qualifications

• Previous supervisory experience in retail, ideally within food and beverage.
• Experience leading busy teams and creating a positive working environment.
• A passion for delivering outstanding guest experiences.
• Strong attention to detail, with confidence managing day-to-day finances and reporting.
• Highly organised, able to plan your own week and your team's, and stay calm under pressure in a fast-paced environment.

Responsibilities

• Support the Shop Manager in running the shop day to day, stepping up to lead the team in their absence.
• Lead, supervise and motivate the shop team, creating a positive and supportive place to work.
• Help with recruitment, inductions, training, coaching and rotas, so the team has the skills to deliver consistently great service.
• Run opening and closing procedures, making sure the shop is always ready to trade.
• Assist with weekly and month-end reporting, stock deliveries and wastage records.
• Keep the shop safe, clean and compliant, including food hygiene, health and safety, fire safety and licensing requirements.

Skills

Supervisory experience

Retail experience

Guest experience

Attention to detail

Highly organised

Communication skills

Flexibility

Job description

New Opening, Charlbury

We're looking for people to join the team at a new general store in the heart of Charlbury from Public House Group.

We're building a small team ahead of our opening later this year, with roles starting from mid-November.

What's in it for you as an Assistant Shop Manager:

• 50% off food and drink in our venues for a table of up to 4 people.
• Growing your family? Enjoy enhanced maternity and paternity pay once you've been with us for a year.
• Access to Stream, a financial wellbeing platform, helping you manage, save and access up to 50% of your earnings in advance of payday.
• Be recognised as Employee of the Month across the group and win a £150 meal for two.
• Career progression opportunities, ongoing training to develop yourself personally and professionally.
• 24/7 Health and Wellbeing support, access support lines anytime for your mental, physical and financial health.
• Earn more with our employee referral scheme.
• Access to Benefits platform with hundreds of discounts on shopping, gym memberships, holidays, bars, restaurants + more.

What you'll be doing as an Assistant Shop Manager:

• Support the Shop Manager in running the shop day to day, stepping up to lead the team in their absence.
• Lead, supervise and motivate the shop team, creating a positive and supportive place to work.
• Help with recruitment, inductions, training, coaching and rotas, so the team has the skills to deliver consistently great service.
• Run opening and closing procedures, making sure the shop is always ready to trade.
• Assist with weekly and month-end reporting, stock deliveries and wastage records.
• Keep the shop safe, clean and compliant, including food hygiene, health and safety, fire safety and licensing requirements.

About you, our new Assistant Shop Manager:

• Previous supervisory experience in retail, ideally within food and beverage.
• Experience leading busy teams and creating a positive working environment.
• A passion for delivering outstanding guest experiences.
• Strong attention to detail, with confidence managing day-to-day finances and reporting.
• Highly organised, able to plan your own week and your team's, and stay calm under pressure in a fast-paced environment.
• Excellent communication skills, and honest, reliable and willing to go above and beyond.
• Flexibility to work evenings, weekends and bank holidays.

About Us:

Public House Group is a collection of pubs and restaurants across London and the Cotswolds. Our journey began with The Pelican, setting the tone for everything that followed. Each of our venues champions the very best of the UK, from responsibly sourced meats and seasonal vegetables to a carefully curated selection of wines and spirits. At the heart of what we do is a commitment to craftsmanship, provenance and authenticity. We work closely with farmers, growers and suppliers who share our values, ensuring that every dish and every drink reflects quality, integrity and care.

As we continue to grow, our focus remains the same: to create spaces that feel both timeless and contemporary, where guests experience honest food, thoughtful service and a genuine connection to British produce.

Compensation: Competitive salary