Shop Manager: Lead a Dynamic Team & Guest Experience

Public House Head Office; Charlbury; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

50% off food & drink

Enhanced maternity/paternity pay

Stream financial wellbeing

Employee of the Month £150 meal

Career progression & training

Wellbeing support 24/7

Employee referral scheme

Discount platform

Job summary

Public House Group is opening a new general store in Charlbury and is recruiting a Shop Manager to lead the early trading setup. You will build a fully staffed, customer‑facing team and ensure smooth day‑to‑day operations ahead of opening later this year.

You will drive financial performance, monitor margins and costs, maintain safety and hygiene, and nurture a positive work culture. The role offers progression, training, and wellbeing benefits as part of our supportive hospitality group.

Qualifications

• Strong retail management experience, ideally within food and beverage.
• Financial management skills: P&L, forecasting, budgeting and costing.
• Experience leading busy teams and building a positive working environment.
• Excellent communication, honest and reliable.
• Flexible to work evenings, weekends and bank holidays.

Responsibilities

• Lead day-to-day shop operations and ensure full staffing.
• Foster open, positive team culture and address issues.
• Recruit, induct and develop the team for excellent service.
• Monitor sales, margins and costs against budget; act where needed.
• Oversee weekly and month-end reporting, invoices, deliveries, stock and wastage.
• Maintain shop safety, hygiene, and licensing compliance.

Skills

Retail management

Financial management

Team leadership

Communication skills

Flexibility

Job description

Public House Group is opening a new general store in Charlbury and is recruiting a Shop Manager to lead the early trading setup. You will build a fully staffed, customer‑facing team and ensure smooth day‑to‑day operations ahead of opening later this year.

You will drive financial performance, monitor margins and costs, maintain safety and hygiene, and nurture a positive work culture. The role offers progression, training, and wellbeing benefits as part of our supportive hospitality group.