Assistant Shop Manager - Brixton

Royal Trinity Hospice; London Borough of Lambeth; Presencial; GBP 21.000 - 27.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

27 days annual leave plus bank hols (r

Pension up to 7.5%

Maternity/paternity/adoption pay

Descripción de la vacante

Royal Trinity Hospice in Brixton seeks an Assistant Manager for our charity shop. You will drive sales from donated goods, manage stock and floor merchandising, create visual displays and engage with campaigns while delivering excellent customer service and promoting the hospice.

This full-time role (37.5 hours/week) supports funding for free end-of-life care across seven London boroughs. Benefits include generous annual leave, pension contributions, cycle-to-work scheme, eye tests and 25% staff

Formación

• Experience of working in a fast-paced customer focussed environment.
• Experience of dealing with the public face to face and over the telephone.
• Have a passion for fashion and sustainability.
• Good literacy and numeracy skills.
• Excellent communication and customer service skills.

Responsabilidades

• Drive sales from donated goods and manage the stockroom and shop floor.
• Merchandise and create visual displays; engage with retail campaigns.
• Provide fantastic customer service and promote the hospice.

Conocimientos

Experience in fast-paced environment

Customer service

Passion for fashion & sustainability

Literacy & numeracy

Excellent communication

Descripción del empleo

Hours: 37.5 hours per week (full time hours)

Location: Brixton

How would you like to be part of a team whose ambition is to become ‘London‘s answer to sustainable fashion’ whilst also making a difference to the lives of those facing life-limiting illness in the community?

As an Assistant Manager at one of our charity shops you will play a key role in supporting the vital funding needed to support the free care provided by Royal Trinity Hospice. As the oldest hospice in the UK, we provide compassionate end of life care and support to patients and their families across seven London boroughs.

If you can drive sales from donated goods, manage the stockroom and shop floor, merchandise and create visual displays, engage with retail campaigns, provide fantastic customer service and promote the hospice, this could be the perfect fit for you.

Skills and experience

• Experience of working in a fast-paced customer focussed environment


• Experience of dealing with the public face to face and over the telephone


• Have a passion for fashion and sustainability


• Good literacy and numeracy skills


• Excellent communication and customer service skills

Benefits of working at Trinity

• A generous 27 days annual leave increasing to 29 after 5 years and 33 days after 10 years, plus bank holidays (any bank holidays worked will be given back in lieu)


• A pension scheme is offered with employer contributions of up to 7.5%


• Occupational maternity, paternity, shared parental and adoption pay enhanced above the statutory minimum


• Cycle to work scheme and interest-free season ticket loans available


• Free eyesight tests for DSE users and a contribution towards the cost of glasses


• 25% store discount in Trinity shops


• Life assurance cover


• Lots of opportunities to attend exciting and high-profile events e.g. a staff lottery to attend our regular biannual Gala dinner; participating in Royal visits, and the annual summer garden party


• Regular ballots for donated free tickets and prizes

Royal Trinity Hospice is committed to promoting equal opportunities in employment. Everyone at Trinity is treated fairly with dignity and respect irrespective of age, gender, gender identity, sexual orientation, marital status, civil partnership status, disability, nationality, race, religion or belief.We pride ourselves on being an inclusive organisation that encourages and supports fairness, respect, equality, diversity, inclusion and engagement (FREDIE) in all its forms.

We encourage and welcome applications from people of all backgrounds.