Assistant Shop Manager

The Children's Society; Birmingham; On-site; GBP 20,000 - 30,000; Part time

Job summary

An established charity organization is looking for a dedicated Assistant Shop Manager to help lead their Castle Bromwich shop. This part-time role requires a self-motivated individual with strong interpersonal skills and a passion for community service. You will support the Shop Manager in driving sales, managing staff and volunteers, and ensuring excellent customer service. With a friendly attitude and creativity, you will play a vital role in raising funds for children in need across England. Join a team that is committed to making a meaningful difference in the lives of young people and enjoy enhanced benefits including holidays and a pension scheme.

Benefits

28 days holiday per year

Stakeholder pension scheme

Bank Holidays

Qualifications

• Self-motivated with strong interpersonal skills.
• Ability to lead and inspire staff and volunteers.

Responsibilities

• Support the Shop Manager in daily operations.
• Drive sales and profits while delivering excellent customer service.

Skills

Interpersonal Skills

Communication Skills

Leadership

Creativity

Job description

Part-time 22.5 hours per week [including Sundays]

We offer many enhanced benefits, including 28 days holiday per year, plus Bank Holidays, and a stakeholder pension scheme with up to 8% matching contributions. Full details about our benefits can be found on our website.

We are seeking an Assistant Shop Manager to support the Shop Manager in our Castle Bromwich shop.

Are you self-motivated with strong interpersonal skills? Do you thrive on challenges and opportunities that come with managing a shop? Can you help drive sales and profits while working closely with staff and volunteers to deliver excellent customer service?

We want someone who loves working with people, can lead in the absence of the Shop Manager, and inspire and empower those around them. A friendly, positive attitude and creativity are essential qualities for this role.

You will make a meaningful difference to young people in England by helping to raise vital funds for our frontline work.

Good communication skills, both inside and outside the shop, are important to help build community support for the shop.

If you're willing to work hard, have fun along the way, and support your Shop Manager to succeed, then this is the right place for you!

Every day, we’re changing the lives of children in this country for the better—and with your help, we can reach even more.

We look forward to receiving your application.

The Children’s Society is committed to Safer Recruitment. A range of pre-employment checks, including a basic DBS check, will be conducted in line with recommendations from the Bichard Enquiry and current best practices. These checks are required before employment begins.

This vacancy closes at midnight on Monday, 12th May 2025. If we receive enough applications within 14 days, we reserve the right to close the vacancy from Monday, 28th April onwards.

Interviews will be scheduled at a later date.