Assistant Store Manager

Machine Mart; Birmingham; On-site; GBP 22,000 - 30,000; Full time

Job summary

An established industry player is seeking a dedicated retail professional to co-manage a vibrant store in Birmingham. This role involves leading a motivated team, ensuring exceptional customer service, and achieving sales targets. With over 40 years in the business, the company offers a supportive environment that values personal growth and teamwork. You'll enjoy a range of benefits, including staff discounts, healthcare plans, and role-specific training. If you're enthusiastic and ready to make a difference, this opportunity is perfect for you!

Benefits

Staff Discounts

Healthcare Cash Plans

Company Pension Scheme

Life Cover

Access to Well-Being Platform

Discounts on High Street Brands

Role Specific Training

Promotion of Internal Candidates

Paid Breaks

Free Tea & Coffee

Qualifications

• Proven experience in a retail customer service environment.
• Supervisory experience in a hard goods retail setting.

Responsibilities

• Co-managing a small team to ensure smooth store operations.
• Motivating the team to achieve sales targets and provide excellent customer service.

Skills

Retail Customer Service

Sales Experience

Team Leadership

Numeracy Skills

Basic Computer Literacy

Education

Experience in Retail

Job description

About The Role
What you’ll be doing:

• Working with the Store Manager, you’ll share joint responsibility for the day to day running of the store
• You’ll be leading by example, co-managing a small team of between 4 - 6 members of staff
• You’ll be committed to motivating your team to deliver a great customer experience as well as achieving challenging sales targets
• With a commitment to offering honest advice, you will build rapport with customers, exceeding their expectations and reassuring them when they're bewildered by choice
• You will be working up to 45 hours per week - all extra time worked is paid or can be taken as time off in lieu

What you’ll need - skills and experience:

• Proven experience in a retail customer service orientated or sales environment
• Supervisory or junior management experience within a retail or field sales position, ideally in a hard goods environment
• You’ll have practical experience / knowledge of some or all of our product range
• Proven ability to sell some or all of our product range
• Proven ability to deliver excellent customer service to all of our customers
• Proven experience in achieving sales targets
• You'll be a confident, enthusiastic team player
• Your personal skills should include accuracy and numeracy as well as basic computer literacy
• You’ll possess a high degree of self motivation and a can-do attitude
• You’ll demonstrate a desire to succeed both individually and as co-leader of the team

Benefits
What you’ll get in return for your commitment:

• Staff Discounts
• Healthcare Cash plans
• A company pension scheme
• Life Cover
• Access to the Retail Trust, our well-being platform - offering a 24-hour helpline for a variety of support services
• Discounts on 100`s of high street & online brands including restaurants, holidays, and shopping
• Role specific training and development
• Proactive promotion of internal candidates
• Paid Breaks
• Free Tea & Coffee

About The Company
Where you’ll be working:
Machine Mart are the UK’s leading specialist retailer of workshop power tools and equipment to the general public and trade customers.With stores nation-wide and over 40 years in business we are at the forefront of our sector and are supporting our recent success with continued growth. For further information on our company and our product range, visit our website:www.machinemart.co.uk