Assistant Service Manager – Rota & Staffing Lead

Sandwell & West Birmingham NHS Trust; Sandwell; On-site; GBP 38,000 - 52,000; Full time

Job summary

Sandwell & West Birmingham NHS Trust is seeking an Assistant Service Manager to join the Medical Rota Team and help deliver a seamless 7-day service. You will coordinate complex medical rotas, ensure safe staffing levels, and collaborate with clinicians and managers on real-time service needs.

You will manage rota coordinators, participate in planning meetings, and deputise for the Service Manager to maintain safe staffing across ED, Acute Medicine and on-call areas.

Qualifications

• Experience coordinating complex medical rotas and ensuring staffing levels.
• Ability to liaise with clinicians and managers and attend planning meetings.
• Experience managing a rota team and meeting performance targets.

Responsibilities

• Manage day-to-day running of medical staffing rotas for Emergency Department, Acute Medicine and Medicine on call areas.
• Line manage the Rota Team and ensure key performance targets are met.
• Deputise for the Service Manager and attend regular update meetings with clinical colleagues.
• Monitor and forward plan to ensure rotas are covered to meet core staffing requirements.
• Control expenditure and cost improvements to reduce medical locum use.

Skills

Rotas coordination

Stakeholder liaison

People management

Job description

Sandwell & West Birmingham NHS Trust is seeking an Assistant Service Manager to join the Medical Rota Team and help deliver a seamless 7-day service. You will coordinate complex medical rotas, ensure safe staffing levels, and collaborate with clinicians and managers on real-time service needs.

You will manage rota coordinators, participate in planning meetings, and deputise for the Service Manager to maintain safe staffing across ED, Acute Medicine and on-call areas.