Rota Operations Deputy Manager: Scheduling & Leadership

Avon Local Medical Committee Ltd; West of England; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

BrisDoc is seeking a Deputy Rota Team Manager to support the Rota Team Manager in day‑to‑day coordination of Severnside's operational and clinical rotas. You will help design, manage and maintain rotas and lead on designated rota tasks, while coaching Rota Administrators.

Working closely with the Service Delivery and Clinical Admin Teams, you will ensure accurate data in RotaMaster, handle short‑notice cover, and support onboarding for clinicians and staff.

Qualifications

• Experience working in a rota or workforce planning environment.
• Strong organisational and administrative skills.
• Ability to supervise and support staff effectively.
• Confident communicator across multiple mediums (telephone, email, SMS).
• Comfortable using rota management software (e.g. RotaMaster).
• High attention to detail and commitment to data quality.
• Ability to work flexibly and respond to service needs at short notice.

Responsibilities

• Lead in the management of the Severnside operational rota with proactive planning and short notice changes.
• Maintain the day-to-day upkeep of RotaMaster data, shift information, and reporting.
• Record sessional cover, shift status, special rates, and sickness accurately.
• Arrange short-notice cover using escalation processes and communicate with staff and managers.
• Process New Starter and CHOC forms within agreed timescales.
• Build and maintain relationships with the Service Delivery and Clinical Admin Teams.
• Provide day-to-day coaching to Rota Administrators and deputise for the Rota Team Manager.
• Support the implementation and review of SOPs and best practices.
• Act as a key contact for rota-related queries and onboarding communications for clinicians.
• Support recruitment administrative tasks and registrar process coordination.

Skills

Rota management

Organisational skills

Staff supervision

Confident communicator

RotaMaster

Data quality

Flexibility

Tools

RotaMaster

Job description

BrisDoc is seeking a Deputy Rota Team Manager to support the Rota Team Manager in day‑to‑day coordination of Severnside's operational and clinical rotas. You will help design, manage and maintain rotas and lead on designated rota tasks, while coaching Rota Administrators.

Working closely with the Service Delivery and Clinical Admin Teams, you will ensure accurate data in RotaMaster, handle short‑notice cover, and support onboarding for clinicians and staff.