Assistant Service Manager: Lead Care Teams & Outcomes

null; Tees Valley; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Enhanced sickness pay

Blue Light Card discounts

Free occupational health

Wellbeing days

Fully funded training

Generous annual leave

Workplace pension scheme

Job summary

United Response is seeking an Assistant Service Manager to lead and develop services for people with learning disabilities, autism and mental health needs to live independently and achieve their goals. The role involves working with the Registered Manager to maintain high standards of care and compliance.

You will supervise staff teams, promote best practices, oversee safeguarding, quality and performance, and ensure an environment where people we support and colleagues thrive.

Qualifications

• Experience supervising, coaching or developing staff teams.
• Knowledge of safeguarding and CQC regulations.
• Strong communication and organizational skills.

Responsibilities

• Support leadership and development of staff teams.
• Drive high-quality, person-centred support and positive outcomes.
• Support safeguarding, risk management and safe working practices.
• Maintain compliance with CQC regulations and standards.
• Monitor quality, performance and continuous improvement activities.
• Assist rota planning and operational delivery.
• Deputise for the Registered Manager when required.
• Build positive relationships with families, professionals and stakeholders.

Skills

Leadership

Staff development

Communication

On-call availability

Education

NVQ Level 3 in Health & Social Care, Social Care Management or equivalent

Job description

United Response is seeking an Assistant Service Manager to lead and develop services for people with learning disabilities, autism and mental health needs to live independently and achieve their goals. The role involves working with the Registered Manager to maintain high standards of care and compliance.

You will supervise staff teams, promote best practices, oversee safeguarding, quality and performance, and ensure an environment where people we support and colleagues thrive.